ApplySarthiTechnical Support Representatives
Sutherland
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This role on the market
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Practise the questions Sutherland is likely to ask for this role, with feedback on your answers.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Technical Support Representatives at Sutherland interview free →Key Responsibilities Provide technical support and assistance to customers through different communication channels. Troubleshoot and resolve technical issues efficiently. Identify customer needs and provide accurate solutions. Ensure a high level of customer satisfaction and professional service. Document customer interactions and technical issues accurately. Follow company procedures and quality standards. Escalate complex technical issues when required. English level B2 or above . Graduates and dropouts are welcome to apply. Maximum age: 40 years old . Willing to work on-site . Flexible with rotational shifts. Good communication and problem-solving skills.
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Listed on smartrecruiters · posted 2026-08-23. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.