ApplySarthiSubject Matter Expert/Lead | Alexandria | MUST SPEAK SPANISH OR ITALIAN (+English)
Sutherland
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This role on the market
31 open alexandria roles across 13 companies are on ApplySarthi right now.
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What alexandria roles keep asking for: Stakeholder management (23%) — counted across their open postings here.
Sutherland has 438 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for alexandria roles keep coming back to Stakeholder management. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
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Practise the Subject Matter Expert/Lead | Alexandria | MUST SPEAK SPANISH OR ITALIAN (+English) at Sutherland interview free →Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If you're ready for the next step in your career, can speak SPANISH or ITALIAN + English , we want to hear from you! As an SME, you'll get to: Check agent activities and ensure work is completed. Review daily appointments and tasks and keep the team informed of priorities. Lock successful sales in the shared SharePoint tracker for authorized visibility. Audit and validate sales to determine whether they are valid. Escalate potentially invalid sales to the Team Manager or Agent and reject invalid sales as required. Ensure invalid sales are not counted as valid sales. Monitor agent productivity and share hourly productivity updates. Provide real-time feedback and floor support. Send a daily productivity report to the team. Send a weekly report every Friday showing the team's full-week position. At least 1 year experience working in a BPO environment supporting agents in a SME capacity MUST speak SPANISH or ITALIAN fluently + B2 English (please note on CV) Experience as an SME supporting a sales program will be highly desirable Able to work onsite in Alexandria Open availability
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Listed on smartrecruiters · posted 2026-09-24. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.