Sr. Associate Account Management
Sutherland
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Skills named in this job
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This role on the market
5,377 open management roles across 472 companies are on ApplySarthi right now, most of them in Bengaluru (238), Delhi NCR (128), Hyderabad (87).
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What management roles keep asking for: Stakeholder management (21%), Product management (16%), Excel (15%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for management roles keep coming back to Stakeholder management, Product management, Excel. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with SIEM? Tell me one thing you learned the hard way.
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Sr. Associate Account Management at Sutherland interview free →Key Responsibilities: Monitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns Perform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats Execute mitigation actions (blocking, quarantining, escalation) in line with defined SOPs Validate email authentication protocols (SPF, DKIM, DMARC) and flag discrepancies Support incident response by documenting findings, maintaining audit trails, and escalating critical risks Adhere to SLAs, quality benchmarks, and compliance standards in a 24x7 operational environment Collaborate with internal teams and external vendors for issue resolution and trend tracking Required Skills & Qualifications: 2+ years of experience in email operations, Trust & Safety, or SOC environments Working knowledge of SMTP, SPF, DKIM, DMARC, and email delivery infrastructure Hands-on experience with Splunk for log analysis Strong analytical, investigative, and problem-solving skills Ability to work in shifts within a 24x7 environment All your information will be kept confidential according to EEO guidelines.
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Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.