Senior Account Executive - Inside Sales

We are seeking a highly motivated and customer-centric Account Executive to join our growing inbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in the given region. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. This is a full-cycle outbound sales role - ideal for SaaS professionals who thrive on building pipeline, managing end-to-end deal cycles, and owning a book of business from the ground up. You will be responsible for driving new business opportunities across select regions, expanding Freshworks’ footprint in high-growth regions. You’ll be responsible for prospecting, developing, and closing new business opportunities end-to-end — with the autonomy to own your territory and the support of a BDR and partner network to help you win. Key Responsibilities Pipeline Generation & Territory Ownership ● Own and grow an assigned territory; develop and execute a strategic plan to achieve and exceed quota. ● Drive 100% outbound-led growth through cold calling, personalized outreach, partner collaboration, and events. ● Leverage account intelligence tools (LinkedIn Sales Navigator, ZoomInfo, etc.) to identify and engage key decision-makers. ● Run the entire sales cycle - from discovery and solution demos (alongside solution engineers) to proposal, negotiation, and close. ● Collaborate closely with Presales, Marketing, and Customer Success teams to deliver seamless customer experiences. ● Partner with a dedicated BDR to plan, prospect, and grow your patch strategically. ● Work closely with channel partners, distributors, and resellers to co-create pipeline and expand reach ● Maintain accurate CRM hygiene in Salesforce - tracking outreach, pipeline progression, and deal insights. ● Consistently meet and exceed monthly and quarterly sales and pipeline targets. ● 3-8 years of SaaS sales experience ● Proven success in outbound-led, full-cycle sales environments. ● Strong command of cold calling, discovery, and consultative selling techniques. Must be familiar with BANT and MEDDPICC frameworks. ● Familiarity with sales tools such as Sales Navigator, ZoomInfo, Lusha, and CRM systems (preferably Salesforce). ● Excellent communication and presentation skills, with the ability to engage C-level stakeholders. ● Self-starter with strong time management, resilience, and ownership mindset. ● Comfortable working in-office and aligned to the assigned regional hours. What’s in it for You ● Run your territory end-to-end — complete ownership to plan, execute, and grow your book of business. ● Sell products customers love — Freshworks solutions offer fast time-to-value, high adoption, and proven ROI. ● Collaborative ecosystem — a dedicated BDR and partner network to accelerate pipeline growth. ● Performance-driven rewards — competitive compensation and uncapped commissions. ● Transparent, empowering culture — where consistency, curiosity, and accountability are celebrated. ● Leadership visibility and career growth — your performance is recognized and your voice matters. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.