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Operational Excellence Lead

Experian

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This role on the market

161 open operational roles across 60 companies are on ApplySarthi right now, most of them in Bengaluru (6), Delhi NCR (5), Hyderabad (4).

What operational roles keep asking for: Stakeholder management (19%), Supply chain (15%) — counted across their open postings here.

Experian has 414 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for operational roles keep coming back to Stakeholder management, Supply chain. Practise those questions before you sit with Experian.

Questions you are likely to be asked

  1. Why do you want to join Experian?
  2. Tell me about yourself, and why this role is the right next step.
  3. Tell me about a problem you solved at work that you are proud of.
  4. Tell me about a time you disagreed with your manager. What happened?
  5. Where do you want to be in three years?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Operational Excellence Lead at Experian interview free →

Are you passionate about transforming businesses, improving customer experiences, and delivering measurable commercial impact? We're looking for an experienced Operational Excellence Leader to lead enterprise-wide change across our organisation. This is an exciting opportunity to influence strategy at the highest level, lead complex transformation programmes, and embed a culture of continuous improvement that delivers lasting results for our customers, colleagues, and business. What you'll do You will be a trusted partner to senior leadership, you will identify, shape, and deliver a portfolio of strategic transformation plans that improve the way we work and the experience we create for our customers. Lead the roadmap, aligning transformation activity with strategic our priorities. Identify improvement opportunities using customer insight, operational data, financial analysis, and performance metrics. Lead large-scale transformation programmes spanning customer journeys, operating models, business processes, technology, and service delivery. Build compelling business cases and secure sponsorship from senior partners. Deliver complex Lean projects from initial diagnosis through implementation and benefits realisation. Champion automation, AI-enabled solutions, process mining, workflow optimisation, and digital improvement opportunities. Establish governance, controls, and process ownership to ensure sustainable outcomes. Be an internal consultant, providing expert guidance on complex challenges. Influence and engage partners at all levels, building understanding across multiple teams. What we're looking for We're interested in people who bring a blend of strategic thinking, operational excellence expertise, and leadership capability. You'll have: Lean Six Sigma Black Belt certification with experience leading complex, cross-functional improvement programmes and delivering validated business benefits. Experience in Operational Excellence, Business Transformation, Continuous Improvement. Experience influencing senior stakeholders and driving change within matrix organisations where resources are not directly owned. Experience delivering transformation across multiple areas, including customer journeys, operating models, business processes, technology, data, controls, and service delivery. Exceptional storytelling skills, with the ability to simplify complex information and create compelling narratives that drive action. Benefits package includes: Hybrid working - 40% office based Great compensation package and discretionary bonus Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers . Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Grade: EB9 #LI-GN1 #LI-Hybrid This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

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Listed on smartrecruiters · posted 2026-09-22. ApplySarthi collects openings and links to application pages; the role is advertised by Experian, not by us.