Learning Analytics & Adoption Consultant

Overview If you enjoy working at the intersection of learning, data, technology, and customer experience, this role is for you. Help shape the future of customer learning at NIQ. NIQ is transforming how customers learn, adopt, and get value from our data, products, and platforms. In this role, you’ll help use data and insights to shape digital learning experiences that support NIQ’s large, global FMCG and T&D clients as they move from onboarding to confident product adoption. Work on visible, strategic initiatives. You’ll contribute to global, leadership-visible client learning initiatives, including the implementation of a new Learning Experience Platform. From defining meaningful measures of success to analyzing learner behavior and identifying adoption opportunities, you’ll play a hands-on role in building a modern, global learning ecosystem. Collaborating across Product, AI, Technology, UX, and content teams, your work will directly support strategic initiatives that bring NIQ’s innovative client learning solutions to life at a global scale. Grow future-ready skills. If you’re someone who enjoys exploring data, experimenting with new tools, and turning insights into practical solutions, this role offers the opportunity to build hands-on experience with learning analytics, digital adoption, AI-enabled tools, learning platforms, and business intelligence. You bring a strong foundation in adoption and engagement initiatives, and a passion for using data-informed insights to make learning simpler, smarter, and more scalable. Responsibilities Learning Analytics, Adoption & Platform Operations Data-informed insight, adoption, and continuous optimization of NIQ’s learning ecosystem. Support the implementation, configuration, testing, and launch of a new Learning Experience Platform (LXP), including reporting, measurement, and ongoing optimization. Partner with stakeholders and technology teams to develop learning dashboards, reporting, KPIs, and recurring performance analyses. Analyze learner engagement and behavior to identify adoption gaps, areas of friction, and opportunities to improve the learner experience. Translate learning and platform data into clear, actionable recommendations for experience improvements, personalization, adoption initiatives, and continuous optimization. Contribute to ongoing platform administration, including content governance, setup, publishing, and QA tasks in the LXP and related systems to ensure quality and consistency. Contribute to support issue resolution by troubleshooting learner access, tracking, and related learning platform issues to maintain a reliable learning experience. Maintain process documentation and use learner insights and performance data to continuously optimize learning platforms and global learning delivery. Bachelor’s degree or equivalent practical experience in Analytics, Business, Learning & Development, Information Systems, Marketing, or a related field. 2–5 years of experience in learning analytics, digital analytics, customer education, product adoption, learning technology, or a related field. Hands-on experience working with LMS/LXP platforms and learner data, including reporting, platform analytics, or measurement of learner engagement and adoption. Demonstrated experience translating learner or user behavior insights into actionable recommendations . Experience developing dashboards, reports, KPIs, or data visualizations using tools such as Power BI, Tableau, or similar. Strong analytical and problem-solving skills, with the ability to identify patterns and investigate trends. Strong written and verbal communication, attention to detail, and ability to collaborate effectively across business and technology teams. Nice to have: SQL, Power Query, or similar data transformation skills Experience with SaaS or customer education analytics Experience using AI or automation to support analysis and reporting Experience with LMS/LXP administration, SCORM-based learning, or digital adoption platforms This is an opportunity to help shape the future of customer learning at NIQ while building expertise in learning analytics, digital adoption, AI-enabled tools, and learning technology. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion