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Executive - Customer Experience

ixigo

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This role on the market

1,529 open experience roles across 297 companies are on ApplySarthi right now, most of them in Bengaluru (91), Hyderabad (29), Chennai (24).

What experience roles keep asking for: Stakeholder management (16%), Product management (14%) — counted across their open postings here.

ixigo has 7 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for experience roles keep coming back to Stakeholder management, Product management. Practise those questions before you sit with ixigo.

Questions you are likely to be asked

  1. Why do you want to join ixigo?
  2. Tell me about feedback from customers that you passed on to the product team.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

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Practise the Executive - Customer Experience at ixigo interview free →

This is a fully remote opportunity with 6 working days Candidate can be based anywhere in India Candidates should be flexible working in rotational shifts. Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space. This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities. After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs. Graduation is mandatory Freshers are not eligible to apply Minimum 6 months of experience in Calling and Backend operations Knowledge of the travel industry is required Candidates with a travel background will be preferred Must have access to a laptop and a stable Wi-Fi connection Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

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Listed on smartrecruiters · posted 2026-10-26. ApplySarthi collects openings and links to application pages; the role is advertised by ixigo, not by us.