English Customer Service Representative
Sutherland
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This role on the market
3,101 open representative roles across 417 companies are on ApplySarthi right now, most of them in Bengaluru (29), Pune (9), Hyderabad (7).
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What representative roles keep asking for: CRM (22%), Salesforce (22%), SaaS (12%) — counted across their open postings here.
Sutherland has 438 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for representative roles keep coming back to CRM, Salesforce, SaaS. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
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Practise the English Customer Service Representative at Sutherland interview free →This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role. Strong Interpersonal Skills, such as effective communication and relationship-building Fluency in English Egyptians only Attractive package Guaranteed KPIs for 3 months Fully paid training 24/7 transportation provided Social and medical insurance Clear career path
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Listed on smartrecruiters · posted 2026-11-09. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.