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Customer Service Representatives

Sutherland

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18 open representatives roles across 8 companies are on ApplySarthi right now.

What representatives roles keep asking for: Salesforce (28%), CRM (17%) — counted across their open postings here.

Sutherland has 438 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for representatives roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. Tell me about feedback from customers that you passed on to the product team.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

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Practise the Customer Service Representatives at Sutherland interview free →

New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase) Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development. * *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs) * *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs) + incentives * *TV streaming service (Customer service):* 💰 Up to 21,500 EGP (Including 15% KPIs) + incentives 📍 *Location:* New Cairo 🕘 *Full-Time | On-Site* 🗣️ *English Level:* B2 or above ✨ *Benefits & Perks:* * *Night Shift Allowance:* 1,100 EGP/month * *Mental Wellness Support:* Wellness coach + free therapy sessions * *Gym Access & Employee Discounts* 🚗 *Transportation:* * Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) * Drop-off within 1 km for males between 8 pm to 6 am 📈 *Promotion eligibility after 6 months* 📚 *Free learning platforms & courses* 🎯 *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company. ✨ *What We Offer:* ✔️ Respectful, non-toxic environment ✔️ Clear career growth & internal promotions ✔️ Full transportation coverage ✔️ Employee recognition programs *Requirements:* 🎓 Graduates & Dropouts (B2 English required) 💡 Previous experience is a plus 📲 *Apply Now:* * *WhatsApp:* 01032333143 * *Phone/WhatsApp:* 01034442874 🎓 Graduates & dropouts are welcome to apply 🗣️ English proficiency required: B2 / B2+ / C1 Military papers are required for males

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Listed on smartrecruiters · posted 2026-09-19. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.