ApplySarthiCustomer service representative
Sutherland
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This role on the market
2,388 open representative roles across 342 companies are on ApplySarthi right now, most of them in Bengaluru (29), Hyderabad (6), Delhi NCR (6).
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What representative roles keep asking for: Salesforce (20%), CRM (16%) — counted across their open postings here.
Sutherland has 424 open roles listed here.
- Team Manager | Healthcare | Credentialing | Claims Processing/Provider Data Management
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- Non-Licensed Insurance Representative
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for representative roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer service representative at Sutherland interview free →This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls and emails, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role. Sales Experience Strong Interpersonal Skills, such as effective communication and relationship-building Ability to handle customer complaints professionally and provide empathetic support Fluency in English and other applicable languages is preferred English level B2-C1 flexibility with night and overnight shifts All your information will be kept confidential according to EEO guidelines.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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Listed on smartrecruiters · posted 2026-01-21. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.