Customer service representative
Sutherland
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
This role on the market
3,098 open representative roles across 415 companies are on ApplySarthi right now, most of them in Bengaluru (28), Pune (9), Hyderabad (8).
- Business Development RepresentativeDandy
- Field Sales Representative - AmsterdamLightspeedhq
- Senior Business Development Representative (UK)LOGEX
- Sales Development Representative (SDR)Upguard
- Transportation Representative, AVAmazon · hyderabad
What representative roles keep asking for: CRM (22%), Salesforce (22%), SaaS (12%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
- Associate Manager - IT BRM | Work From Homedelhi ncr
- Customer Service Representative - Temporary
- Solutions Architect | US or CAN Based | Fully Remote
- Non-Licensed Insurance Representative
- Clinical Healthcare BPO Consultant (Director Level)delhi ncr
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for representative roles keep coming back to CRM, Salesforce, SaaS. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer service representative at Sutherland interview free →Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience while meeting performance standards. Work effectively in a fast-paced, team-oriented environment. Excellent English communication skills . Strong problem-solving and troubleshooting abilities. Good computer and technical skills. Customer-focused with a professional attitude. Ability to multitask and work under pressure. Willingness to work rotational shifts , including overnight shifts. Previous technical support or customer service experience is a plus, but not mandatory.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Senior CloudOps EngineerSutherland · hyderabad
- DevSecOps EngineerSutherland · hyderabad
- Applicant - MortgageSutherland · kochi
- Enterprise ArchitectSutherland · chennai
- Lead - SME (Email Abuse)Sutherland · hyderabad
- Lead -Quality Assurance (Email Abuse)Sutherland · hyderabad
- Associate Manager - Account ManagementSutherland · hyderabad
- CyberArk ArchitectSutherland · hyderabad
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-09-21. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.