Bogotá | Bilingual Customer Service Specialist I CT
Sutherland
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This role on the market
749 open bilingual roles across 69 companies are on ApplySarthi right now, most of them in Delhi NCR (5).
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Sutherland has 439 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
749 open bilingual roles are hiring right now across 69 companies, mostly in Delhi NCR — so the questions repeat. Practise them before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with CRM? Tell me one thing you learned the hard way.
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
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Practise the Bogotá | Bilingual Customer Service Specialist I CT at Sutherland interview free →We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers. Main Responsibilities Support customers via phone, chat, or email, meeting performance goals Own customer issues through to resolution, escalating when needed Document interactions accurately and keep customer information updated Handle sensitive information with confidentiality and care Required: 🌍 B2+ English communication skills (minimum) 🎓 High school diploma or equivalent 💻 Ability to multitask and navigate multiple systems efficiently 🧠 Customer-focused mindset with strong problem-solving abilities 🔍 Attention to detail and accuracy in data handling ⌨️ Basic computer skills (CRM tools, email, spreadsheets) All your information will be kept confidential according to EEO guidelines.
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Listed on smartrecruiters · posted 2026-08-24. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.