ApplySarthi

VDI Support Engineer- 5+ Years

Zensar

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3,266 open support roles across 535 companies are on ApplySarthi right now, most of them in Bengaluru (153), Hyderabad (100), Pune (49).

What support roles keep asking for: Linux (14%), AWS (13%), Excel (13%) — counted across their open postings here.

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Interviews for support roles keep coming back to Linux, AWS, Excel. Practise those questions before you sit with Zensar.

Questions you are likely to be asked

  1. Why do you want to join Zensar?
  2. What is your experience with Azure? Tell me one thing you learned the hard way.
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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Experience 4–10 years of experience supporting VMware Horizon VDI environments. Hands-on experience with Azure Virtual Desktop (AVD) and/or Windows 365. Experience providing L2 support in enterprise virtual desktop environments. Experience supporting production environments and handling incident resolution, troubleshooting, and service requests. Technical Skills Strong knowledge of VMware Horizon administration and troubleshooting. Experience managing golden images, desktop pools, user assignments, and application publishing. Good understanding of VMware vSphere, ESXi, vCenter, and virtual infrastructure concepts. Experience with Azure Virtual Desktop, Windows 365, and Microsoft Azure services. Knowledge of FSLogix profile management and user profile troubleshooting. Experience with Windows 10/11 administration and endpoint management. Familiarity with SCCM/MECM, Microsoft Intune, and application deployment processes. Understanding of Active Directory, Group Policy, DNS, DHCP, and networking fundamentals. Knowledge of performance tuning, capacity planning, and VDI monitoring tools. Basic PowerShell scripting skills for administration and automation tasks. Preferred Qualifications VMware Certified Professional (VCP) certification. Microsoft Azure or Azure Virtual Desktop certifications. ITIL Foundation certification. Key Competencies Strong troubleshooting and analytical skills. Ability to perform root cause analysis and problem resolution. Excellent communication and customer service skills. Ability to manage multiple priorities in a fast-paced support environment. Strong documentation and knowledge management practices. Team-oriented mindset with the ability to collaborate across technical teams.

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Listed on oraclehcm · posted 2026-10-28. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.