ApplySarthiSenior Support Engineer-Support (SuiteCloud) - Q2FY27
Oracle
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
This role on the market
Oracle has 2,865 open roles listed here.
- Lead Principal Technical Program Manager, LVV
- Consulting Project Technical Manager
- Regional Sales Lead Health Market - Japan
- Lead Principal Data Center Facilities Development Manager - DC Infrastructure Delivery
- Senior Core Infrastructure Engineerbengaluru
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Practise the questions Oracle is likely to ask for this role, with feedback on your answers.
Questions you are likely to be asked
- Why do you want to join Oracle?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Support Engineer-Support (SuiteCloud) - Q2FY27 at Oracle interview free →Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or functionality updates to existing products. Partners with internal teams to report and contribute to the resolution of non-routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and creates Knowledge Base articles and/or troubleshooting guides for non-routine events and/or resolved issues. Consults internal teams and stakeholders on diverse and advanced customer situations and technical issues. Leverages automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and identities and recommends enhancements to existing support processes, workflows, guidelines, and best practices. Begins to collaborate with management to contribute to product, process, and customer experience improvement initiatives.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Principal Core Infrastructure EngineerOracle · bengaluru
- Principal Network DeveloperOracle · bengaluru
- Senior Core Infrastructure EngineerOracle · bengaluru
- Lead Principal Core Infrastructure EngineerOracle · bengaluru
- Senior Network DeveloperOracle
- Principal Core Infrastructure EngineerOracle · bengaluru
- Senior Core Infrastructure EngineerOracle · bengaluru
- Senior Core Infrastructure EngineerOracle · bengaluru
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on oraclehcm · posted 2026-11-02. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.