ApplySarthiSenior Support Engineer
Oracle
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This role on the market
3,306 open support roles across 538 companies are on ApplySarthi right now, most of them in Bengaluru (153), Hyderabad (99), Pune (50).
- NW Deployment Build Lead, Operations, IT, & Support EngineeringAmazon
- Senior Associate, Sales SupportOtis
- Business Support Manager Digital Sales EnablementRoche
- Senior Cloud Application Support Engineer (AWS/Kubernetes)JPMorgan
- Production Support OfficerGsk
What support roles keep asking for: Linux (14%), AWS (13%), Excel (13%) — counted across their open postings here.
Oracle has 2,834 open roles listed here.
- Senior Platform Software Engineerbengaluru
- Senior Site Reliability Engineerbengaluru
- Senior Core Infrastructure Engineerbengaluru
- Senior Platform Software Engineerbengaluru
- Senior Platform Software Engineerbengaluru
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS, Excel. Practise those questions before you sit with Oracle.
Questions you are likely to be asked
- Why do you want to join Oracle?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Support Engineer at Oracle interview free →Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or functionality updates to existing products. Partners with internal teams to report and contribute to the resolution of non-routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and creates Knowledge Base articles and/or troubleshooting guides for non-routine events and/or resolved issues. Consults internal teams and stakeholders on diverse and advanced customer situations and technical issues. Leverages automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and identities and recommends enhancements to existing support processes, workflows, guidelines, and best practices. Begins to collaborate with management to contribute to product, process, and customer experience improvement initiatives.
Match this job to your CV
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Listed on oraclehcm · posted 2026-10-16. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.