Scrum Master

We have an exciting opportunity for an experienced Scrum Master to join our growing Technology team, supporting two of our General Insurance development squads based in Hyderabad. You will work across a combination of new development, maintenance, and support - spanning the full product lifecycle from concept and system design through to live deployment in the cloud. The two squads you will support are drawn from: • COA – Claims Outcome Adviser • IVI – Intelligent Vehicle Inspection • AIS – Automated Insurance Solutions • Property UK As Scrum Master, your primary role is to protect your squads and keep them focused. You will facilitate Agile ceremonies, remove impediments, coach teams on Scrum values and practices, and work closely with Product Owners and stakeholders to keep backlogs healthy and delivery on track. These squads are building innovative SaaS products for the insurance industry — used by insurers, suppliers, and regulators across the UK. Essential Requirements • Scrum Master certification (CSM, PSM I, or equivalent) and/or 3+ years of hands - on Scrum Master experience in a software delivery environment. • Strong knowledge of Agile methodology and frameworks, including Scrum and Kanban, with a solid understanding of iterative and incremental development. • Demonstrable experience facilitating Scrum ceremonies and managing backlogs in a commercial product development setting. • Confident communicator and facilitator, able to engage effectively with developers, product managers, and senior stakeholders alike. • Strong organisational and planning skills, with the ability to manage competing priorities across multiple teams simultaneously. • Proven ability to identify and resolve impediments, manage conflict constructively, and keep teams on track under pressure. • Proficient in Agile tooling, particularly Azure DevOps and/or JIRA and Confluence; comfortable with MS Office for reporting and documentation. • Ability to work independently and take ownership of outcomes without close supervision. Desirable • Experience working across multiple squads simultaneously, ideally within a scaled Agile environment. • Familiarity with the general insurance or financial services industry — knowledge of claims, vehicle inspection, or property insurance workflows is a distinct advantage. • Experience working with distributed or offshore development teams, particularly across UK and India time zones. • Additional Agile certifications (SAFe, PSM II, A - CSM) are advantageous. • Familiarity with SaaS product development and cloud - hosted delivery environments.