ApplySarthi

SAP SD

Zensar

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Questions you are likely to be asked

  1. Why do you want to join Zensar?
  2. What is your experience with SAP? Tell me one thing you learned the hard way.
  3. What is a weakness you are working on, and how?
  4. Tell me about yourself, and why this role is the right next step.
  5. Tell me about a problem you solved at work that you are proud of.

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Role Overview Zensar is looking for an experienced SAP SD Consultant with Tier‑1 automotive domain expertise to support AMS engagements for global OEM and automotive clients. The role involves L2/L3 support, EDI/IDoc issue resolution, minor enhancements, and continuous improvement in a high‑volume, SLA‑driven support environment . Required Skills 🔧 SAP SD Analyst Functional Sales Orders, Pricing, Deliveries, PGI Billing, Returns, Credit/Debit notes Strong Order‑to‑Cash (O2C) expertise 🔧 Automotive Domain (Mandatory) Experience with Tier‑1 automotive suppliers / OEM clients Knowledge of: Scheduling Agreements (JIT / JIS) High‑volume transaction environments Automotive supply chain processes 🔧 EDI / Integration Expertise Strong experience with: IDocs (ORDERS, DELFOR, DESADV, INVOIC) EDI monitoring and troubleshooting Exposure to SAP PI/PO or CPI preferred 🔧 AMS / Support 2–4 years in AMS / production support Experience in ITIL & SLA‑driven delivery models Hands‑on with ServiceNow / Remedy / JIRA 🔹 Preferred Skills (Zensar Focus) Exposure to S/4HANA SD support Experience working in global delivery model Basic knowledge of Output Management (BRF+, Adobe Forms) SAP SD Certification (good to have) 🔹 Soft Skills Strong analytical and troubleshooting skills Excellent client communication & coordination Ability to work under high‑pressure AMS environments Good documentation and reporting discipline 🔹 Key Deliverables (Zensar Expectations) ≥95% SLA & KPI adherence Quick resolution of EDI/IDoc failures Minimal disruption to production-critical automotive processes High CSAT (Customer Satisfaction Score) Audit‑ready documentation

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Listed on oraclehcm · posted 2026-10-14. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.