ApplySarthiMAC T3 Technical Support
Zensar
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This role on the market
3,271 open support roles across 530 companies are on ApplySarthi right now, most of them in Bengaluru (153), Hyderabad (103), Delhi NCR (58).
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What support roles keep asking for: Linux (14%), AWS (13%), Excel (13%) — counted across their open postings here.
Zensar has 278 open roles listed here.
- Quality Assurance Analyst - Advanced
- Guidewire Technical Architect
- Agentic AI Engineerpune
- Guidewire ClaimCenter Developer
- Monitoring-Operations Support-Infrastructure Monitoring
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS, Excel. Practise those questions before you sit with Zensar.
Questions you are likely to be asked
- Why do you want to join Zensar?
- What is your experience with ServiceNow? Tell me one thing you learned the hard way.
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
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Practise the MAC T3 Technical Support at Zensar interview free →Required Skills: 5+ years of experience in handling T3 technical support in MAC OS, O365 and M365 Apps . Excellent communication skills to handle Europe and US customers Strong troubleshooting skills to handle all MAC OS X (Sequoia, Tahoe)and its built in application issues and isolate hardware issues Good understanding on MAC OS folder structure Handled network related issues on both Wi-Fi and LAN Handled all kinds of M365 application issues VMWare fusion Application and Windows 11 VM related issues on MAC OS X. Filevault2 encryption issues Technical knowledge on Adobe Creative Cloud Applications Familiar with Terminal Commands Finding Root Cause of any particular issue on MAC OS X Platform, which affects production. Able to troubleshoot applications like Webex, Webex scheduler, Any connect MAC imaging and Re-image through USB installer Able to troubleshoot unfixed or emerging issues which was routed by T1 and T2 team Worked on ServiceNow for Incidents and Service Requests Worked on Sharepoint and OneDrive issues Flexible to work on rotational 24*5 shift Sound knowledge and experience in Microsoft Office suite troubleshooting 5+ years of experience in handling T3 technical support in MAC OS, O365 and M365 Apps . Excellent communication skills to handle Europe and US customers Strong troubleshooting skills to handle all MAC OS X (Sequoia, Tahoe)and its built in application issues and isolate hardware issues Good understanding on MAC OS folder structure Handled network related issues on both Wi-Fi and LAN Handled all kinds of M365 application issues VMWare fusion Application and Windows 11 VM related issues on MAC OS X. Filevault2 encryption issues Technical knowledge on Adobe Creative Cloud Applications Familiar with Terminal Commands Finding Root Cause of any particular issue on MAC OS X Platform, which affects production. Able to troubleshoot applications like Webex, Webex scheduler, Any connect MAC imaging and Re-image through USB installer Able to troubleshoot unfixed or emerging issues which was routed by T1 and T2 team Worked on ServiceNow for Incidents and Service Requests Worked on Sharepoint and OneDrive issues Flexible to work on rotational 24*5 shift Sound knowledge and experience in Microsoft Office suite troubleshooting
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Listed on oraclehcm · posted 2026-11-03. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.