ApplySarthi

DYNAMICS 365 TELEPHONY TEST ENGINEER

Zensar

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This role on the market

3 open telephony roles across 3 companies are on ApplySarthi right now, most of them in Bengaluru (1).

What telephony roles keep asking for: Azure (33%), CRM (33%), Data modelling (33%), FastAPI (33%), Jira (33%), LLMs (33%), Next.js (33%), Observability (33%) — counted across their open postings here.

Azure jobs · SQL jobs

Zensar has 203 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for telephony roles keep coming back to Azure, CRM, Data modelling, FastAPI. Practise those questions before you sit with Zensar.

Questions you are likely to be asked

  1. Why do you want to join Zensar?
  2. What is your experience with Azure? Tell me one thing you learned the hard way.
  3. What do you do when a developer says a bug is not a bug?
  4. How do you decide what to test when time is short?
  5. Tell me about a serious bug you caught before release. How did you find it?

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Practise the DYNAMICS 365 TELEPHONY TEST ENGINEER at Zensar interview free →

Zensar Technologies Limited is seeking an experienced Dynamics 365 Telephony Test Engineer to spearhead testing efforts for CTI integrations and contact‑center solutions. The role involves validating call flows, testing omnichannel interactions, and ensuring data synchronization across leading telephony platforms, delivering a robust and integrated customer service experience. 1.5+ years of software testing experience, focusing on Dynamics 365 Customer Service. Expertise in CTI testing, contact‑center solutions, and omnichannel capabilities. Proficiency with Azure DevOps or JIRA for test management. Strong knowledge of API testing and SQL for data validation. Hands‑on experience with telephony platforms such as Genesys, NICE CXone, Five9, or Avaya. Ability to design and execute test scenarios for inbound routing and outbound dialing. Understanding of IVR navigation, call transfers, and queue management. Experience validating screen‑pop, call logging, and case creation in Dynamics 365. Familiarity with the Copilot Admin Center. Excellent communication, collaboration, and analytical problem‑solving skills.

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Listed on oraclehcm · posted 2026-10-18. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.