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dotNet DB Support Engineer

fa-etvl-saasfaprod1

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Questions you are likely to be asked

  1. Why do you want to join fa-etvl-saasfaprod1?
  2. What is your experience with SQL? Tell me one thing you learned the hard way.
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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The Support Engineer – Database Analyst plays a key role in the production support team by analyzing, troubleshooting, and resolving database and application issues. The role involves monitoring database health, investigating incidents, performing data corrections, supporting batch jobs, optimizing SQL queries, conducting root cause analysis, and ensuring application availability. The engineer collaborates with development, infrastructure, and business teams to maintain operational excellence and support continuous improvement initiatives. Kindly note the rotational shift period for this project is 05:00 AM IST to 05:30 PM IST Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in application support or database support roles. Strong hands-on experience with SQL Server, T-SQL, stored procedures, functions, and troubleshooting. Experience supporting production applications in an enterprise environment. Knowledge of incident management, problem management, and ITIL processes. Experience with batch processing, data analysis, and application monitoring tools. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management skills. Exposure to AWS-hosted applications and cloud-based databases is desirable. Ability to work in a fast-paced support environment and participate in on-call rotations.

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Listed on oraclehcm · posted 2026-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by fa-etvl-saasfaprod1, not by us.