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SAP SD

fa-etvl-saasfaprod1

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  1. Why do you want to join fa-etvl-saasfaprod1?
  2. What is your experience with SAP? Tell me one thing you learned the hard way.
  3. Tell me about a time you disagreed with your manager. What happened?
  4. Where do you want to be in three years?
  5. What is a weakness you are working on, and how?

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Role Overview Zensar is looking for an experienced SAP SD Consultant to support AMS (Application Management Services) engagements. The role involves L2/L3 production support, incident/problem management, minor enhancements, and continuous improvement for global SAP SD landscapes in a 24x7, SLA‑driven environment . Required Skills SAP SD Functional Expertise Strong hands‑on experience in: Sales Order Management Pricing & Condition Technique Delivery, Shipping & PGI Billing & Invoicing Returns, Credit/Debit Memo processing Strong understanding of end‑to‑end O2C (Order‑to‑Cash) process AMS / Support Experience 3–5+ years in AMS / support projects Experience working in ITIL‑based, SLA‑driven environments Hands‑on with ticketing tools (ServiceNow, Remedy, JIRA) Preferred Skills (Zensar Focus) ✅ Exposure to S/4HANA SD support ✅ Knowledge of global rollout / multi‑country templates ✅ Basic awareness of Output Management (BRF+, Adobe Forms) ✅ SAP SD Certification (good to have) Soft Skills Strong client communication & stakeholder management Ability to work under high‑pressure AMS environments Excellent analytical, troubleshooting, and documentation skills Willingness to support shift‑based / global support model Key Deliverables (Zensar Expectations) ≥95% SLA & KPI adherence Reduction in recurring incidents High CSAT (Customer Satisfaction Score) Complete audit‑ready documentation

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Listed on oraclehcm · posted 2026-09-24. ApplySarthi collects openings and links to application pages; the role is advertised by fa-etvl-saasfaprod1, not by us.