Director & Head — ServiceNow / ESM Tools Practice
Zensar
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This role on the market
118 open servicenow roles across 32 companies are on ApplySarthi right now, most of them in Bengaluru (15), Hyderabad (12), Pune (6).
- ServiceNow Senior Developer – HRSD & ITSMJobgether
- Architect - Enterprise Application ServiceNow N 4DGenpact · pune
- Senior Manager- ServiceNow Platform Technical ArchitectAmeriprise · delhi ncr
- Product Manager - Platform Operations and Governance (ServiceNow)Roche · pune
- ServiceNow Architekt (f/m/x)IBM
What servicenow roles keep asking for: ServiceNow (55%), Stakeholder management (25%), JavaScript (20%), Agile (19%) — counted across their open postings here.
Generative AI jobs · Observability jobs · ServiceNow jobs
Zensar has 226 open roles listed here.
- Guidewire Test Manager
- CPG Practice Directorbengaluru
- Mobile Test Engineermumbai
- AWS Lead Developer with ATG Exp
- Web Developer - Java Developer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for servicenow roles keep coming back to ServiceNow, Stakeholder management, JavaScript, Agile. Practise those questions before you sit with Zensar.
Questions you are likely to be asked
- Why do you want to join Zensar?
- What is your experience with ServiceNow? Tell me one thing you learned the hard way.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
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Practise the Director & Head — ServiceNow / ESM Tools Practice at Zensar interview free →Title: Director & Head — ServiceNow / ESM Tools Practice Location : Pune, India (global travel as needed) Own the practice numbers: revenue, margins and budget. Work with sales on big deals, from solutions and estimates to pricing and client demos. Manage our ServiceNow partnership and grow the number of certified people. Oversee ServiceNow , ITOM and observability projects, and step in when things go off track. Hire, grow and keep a strong team, and build the next layer of leaders. Bring AI (Now Assist, GenAI, agentic AI) into our offerings and how we deliver. Build reusable assets and accelerators that help us win and deliver faster. 20+ years in IT, with 10+ years in ServiceNow , ITSM or ESM. 5+ years running a practice , CoE or large delivery unit with P&L responsibility. Handled a P&L of USD15M + and 20 + Clients Has led teams of 150+ people across countries. Has helped win multi-million-dollar deals. Solid ServiceNow knowledge: ITSM and ITOM, plus modules like HRSD, CSM or GRC. Has worked with clients in Europe, the US, the Middle East or APAC. Engineering or computer science degree. Title: Director & Head — ServiceNow / ESM Tools Practice Location : Pune, India (global travel as needed) Own the practice numbers: revenue, margins and budget. Work with sales on big deals, from solutions and estimates to pricing and client demos. Manage our ServiceNow partnership and grow the number of certified people. Oversee ServiceNow , ITOM and observability projects, and step in when things go off track. Hire, grow and keep a strong team, and build the next layer of leaders. Bring AI (Now Assist, GenAI, agentic AI) into our offerings and how we deliver. Build reusable assets and accelerators that help us win and deliver faster. 20+ years in IT, with 10+ years in ServiceNow , ITSM or ESM. 5+ years running a practice , CoE or large delivery unit with P&L responsibility. Handled a P&L of USD15M + and 20 + Clients Has led teams of 150+ people across countries. Has helped win multi-million-dollar deals. Solid ServiceNow knowledge: ITSM and ITOM, plus modules like HRSD, CSM or GRC. Has worked with clients in Europe, the US, the Middle East or APAC. Engineering or computer science degree.
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Listed on oraclehcm · posted 2026-10-12. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.