ApplySarthiCustomer Service Analyst 1-Support
Oracle
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This role on the market
4,133 open customer roles across 718 companies are on ApplySarthi right now, most of them in Bengaluru (72), Delhi NCR (69), Hyderabad (34).
- Customer Success Specialist (Morning Schedule)Jobgether
- Software Development Engineer, Customer Experience and Business TrendsAmazon
- Customer Success Associate - German speakerGartner
- Supervisor, Customer Order MgmtCardinalhealth
- Customer Success AssociateJPMorgan
What customer roles keep asking for: Customer success (34%), SaaS (21%), Account management (19%), CRM (18%), Stakeholder management (14%), Salesforce (14%), Excel (13%), Supply chain (13%) — counted across their open postings here.
Oracle has 2,865 open roles listed here.
- Lead Principal Technical Program Manager, LVV
- Consulting Project Technical Manager
- Regional Sales Lead Health Market - Japan
- Lead Principal Data Center Facilities Development Manager - DC Infrastructure Delivery
- Senior Core Infrastructure Engineerbengaluru
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Oracle.
Questions you are likely to be asked
- Why do you want to join Oracle?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
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Practise the Customer Service Analyst 1-Support at Oracle interview free →As a Customer Service Analyst 1, you will provide frontline support to patients using the Oracle Health Patient Portal. You will use strong customer service, communication, and basic application support skills to assess, investigate, and resolve customer questions, issues, and service requests through phone, ticketing, and other electronic channels. You will work directly with patients to understand their needs, document customer interactions and troubleshooting activities, and perform basic technical troubleshooting to resolve issues whenever possible. You will also triage and escalate unresolved or more complex issues to the appropriate teams, requiring a foundational understanding of Oracle Health applications, products, solutions, and features. This role involves semi-routine work in a fast-paced environment and requires the ability to work both independently and collaboratively. You will be expected to follow established processes and service expectations while adhering to applicable regulatory requirements, including HIPAA, as well as Oracle Health policies, procedures, and customer-specific requirements.
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Listed on oraclehcm · posted 2026-11-06. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.