Business Support Adminstrator

We are now looking for several Business Support Administrators to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women. As a Business Support Administrator, you will manage the incoming correspondence, whether this be via email or telephone calls. The focus will be on allocating the correspondence to the correct claim, creating a new file where one does not exist, and ensuring all applicable actions are carried out on the claim as per the relevant correspondence and the agreement with our customers. You would be responsible for answering all incoming calls and transferring them where necessary in a professional manner. It doesn’t need to stop there, we pride ourselves on progressing our employees, which means you could develop into a Claims Handling team within time. A keen eye for detail and a commitment to accuracy Confidence using computers and learning new systems A customer-focused approach and a passion for delivering great service Clear, professional communication skills, both written and over the phone A collaborative mindset and enthusiasm for working as part of a team Strong organisation skills and the ability to manage priorities effectively A proactive, motivated and determined approach to getting things done Patience, positivity and enthusiasm, even when priorities shift A genuine willingness to learn, develop and take on new challenges What we offer 25 days holiday + Bank Holidays + Ability to Buy & Sell Holiday + Wellbeing time Progression opportunities Pension Scheme Group Life Assurance And more #LI-MS1#Hybrid