Business Compensation Analyst

Job description and requirements: Is the main point of contact in the relationship with the sales employees and must answer any questions related to this activity. The commissions are calculated in compliance with the procedural and quality standards established by the Company, including periodic reports sent to the Sales Managers and Financial Directors in the respective countries. Main duties and responsibilities: • Apply the compensation rules included in the Company’s policies and documents in relation to the daily activity, respecting the procedural and quality standards of the Company. • Define and document the activities carried out, indicate ways to verify these activities. • Be a mentor for the analysts in the team. Encourage, offer guidance and support when necessary. • Identify the need for training and coordinate efforts in this regard for specific processes, applications and other tools used for compensation. Develop training materials for newcomers and the entire department, depending on the needs. • Provide professional expertise for the implementation of the compensation strategy. • Coordinate a process or act as point of contact for areas of expertise. • Proactively communicate to management the problems that arise in relation to: processes, applications, workload distribution, etc. • Guide/participate in the definition and implementation of new processes or initiatives, depending on personal inclinations or at the request of the manager. • Proactively help obtain and maintain high quality results for the area of responsibility. • First point of contact for payment details, beginning of the month balances, as well as system related issues that analysts cannot resolve. • Research and solve problems reported by clients, according to the procedural and quality standards of the Company. • Ensure that all payments are reviewed for correctness, delivered on time and complete, according to the checklist. • Process correctly and in a timely manner all requests related to the adjustment of recorded transactions. • Prioritize requests for reports, analysis or projects according to importance and urgency, in accordance with current works (recurring or not) and communicates the registration of the request and the estimated completion date. • Provide in the shortest possible time reports and ad hoc analyses, requested and/or approved by the department's management. • Analyze financial reports, investigate possible anomalies and propose solutions. • First point of contact for the investigation and resolution of commission-related issues within the time period agreed at the department level. • Collaborate with Sales and Finance departments to resolve issues related to compensation plans (exceeding ceilings, incorrect plan types, etc.). • Manage projects of different complexity and which require technical and business knowledge. • Know and understand the policies, procedures and processes of the department and the Company, ensure that these procedures are followed. Assessment criteria: • Perform any other tasks assigned by the direct superior, in accordance with what the activity entails and in the time agreed at the department level. Assessment criteria Assessment criteria and Performance Goals relate to the employee’s job specific competencies and tasks, which are graded through the appraisal process. The assessment criteria are set down yearly by the employer, for each job individually and are found in the HCM application which can be referred to at any time by the Oracle employees. The evaluation procedure is described in the Company’s Internal Policies. Oracle competencies: - Oracle Core Competencies and Functional Competencies as described in the internal applications (HCM, Job Competency toolkit) and /or communicated by manager - Job holder is required to read, write, and speak the following languages: English Specific responsibilities related to work discipline: - Observe internal policies, procedures, and regulations available on internal website - Responsible for accurate and timely completion of all tasks and responsibilities - Observe the work schedule communicated and agreed on department level and in accordance with employment legislation - Complete in due time all Oracle required trainings e.g. regular mandatory compliance trainings, as well as professional trainings as required by LoB management in order to effectively perform job tasks - Fulfils additional tasks assigned by line manager in accordance with the scope of the role