Workday Payroll Post Production Consultant

Accountabilities: Deliver high-quality Workday Payroll support and solutions to clients across multiple industries, helping meet, enhance, and optimize their business requirements. Work directly with clients to investigate, troubleshoot, and resolve Workday Payroll issues as they arise. Provide post-production support, ensuring payroll processes remain accurate, efficient, and aligned with client expectations. Manage multiple client requests and support tickets, prioritizing tasks effectively to meet service commitments and deadlines. Collaborate with clients to understand their payroll challenges and recommend practical, effective solutions. Participate actively in internal training sessions, knowledge-sharing initiatives, and opportunities to develop and share expertise. Contribute to internal projects and initiatives designed to improve team performance, processes, and service delivery. Provide occasional assistance with client payroll processing when required. At senior or principal level, leverage Workday expertise to support sales activities, develop sales materials, and contribute to project scoping. Requirements: Workday Payroll certification is required. At least 1 year of Workday Payroll post-production support experience within a Workday partner organization, supporting clients of varying sizes. Strong knowledge of payroll processes and configurations, including payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval workflows, and security rules. Advanced proficiency in Microsoft Office, particularly Microsoft Excel. Strong customer service orientation and a genuine passion for client collaboration. Ability to prioritize and manage multiple client requests and support tickets while meeting deadlines and service expectations. Excellent written and verbal communication skills, with fluency in English. Ability to collaborate effectively with clients and colleagues, building positive relationships based on confidence and trust. Strong analytical and problem-solving abilities, including the capacity to consider alternative approaches and diverse perspectives. Reliable internet connectivity with a recommended bandwidth of at least 20 Mbps. Comfortable working remotely and managing responsibilities independently within a collaborative consulting environment. Ability to work during the scheduled hours of 12:30 PM to 9:30 PM IST. Ability to work at a computer for extended periods. Benefits: Remote work: Fully remote position based in India. Full-time employment: Stable, full-time employee opportunity. Company-provided equipment: A company-configured computer will be shipped upon hiring. Continuous learning: Access to internal training, knowledge-sharing opportunities, and professional development. Career growth: Opportunity to strengthen Workday Payroll expertise and develop consulting skills. Collaborative environment: Work alongside experienced professionals in a supportive and knowledge-driven team. Meaningful client impact: Help organizations improve payroll processes and optimize their Workday systems. Inclusive workplace: Commitment to diversity, equal opportunity, and creating a welcoming environment for all employees.