Vice President, Trading, Operations & Billing

Accountabilities: Platform strategy and leadership: Define and execute the strategic direction of trading, operations, and billing functions, ensuring the investment operations platform can support organizational growth, operational scalability, and exceptional client service. Operational transformation: Lead continuous improvement initiatives, redesign workflows, eliminate redundancies, and introduce automation to improve efficiency, accuracy, service quality, and ease of doing business. Performance measurement: Establish and enhance key performance indicators, dashboards, and reporting frameworks to monitor productivity, operational risk, service levels, throughput, and client and employee experience. Fiduciary oversight and risk management: Ensure trading and operational activities comply with fiduciary obligations, regulatory requirements, internal policies, and established governance standards. Strengthen controls, documentation, audit readiness, and risk management in partnership with Compliance and Risk teams. Trading and execution excellence: Oversee trading execution, best execution practices, portfolio implementation, rebalancing, and related workflows. Evaluate trading technologies, automation opportunities, and vendor relationships to improve performance and scalability. Investment operations management: Lead portfolio accounting, reconciliation, investment operations, performance reporting, account administration, and related operational processes, ensuring accuracy, consistency, and timely delivery across client accounts. Billing modernization: Oversee advisory fee billing processes, strengthen controls and transparency, and improve billing accuracy, collection timeliness, and operational efficiency. Technology and platform development: Partner with investment and technology leaders to enhance the investment platform, optimize systems, and align operational capabilities with business priorities and the integrated family office model. Client and advisor partnership: Build strong working relationships with advisors, client service teams, portfolio management, Portfolio Consulting, Finance, Technology, Compliance, Partner Success, and other internal stakeholders to ensure operational support meets business and client needs. Issue resolution and escalation: Serve as the senior escalation point for complex operational and client-impacting issues, ensuring timely communication, effective resolution, and sustainable corrective actions. Organizational leadership and talent development: Lead, mentor, and develop a team of more than 60 professionals across Trading, Operations, and Billing. Establish career pathways, succession plans, and leadership development initiatives to strengthen long-term organizational capability. Culture and accountability: Foster a high-performance culture built on collaboration, ownership, continuous learning, innovation, and a strong commitment to client outcomes. Strategic collaboration: Represent Investment Platform Operations in firm-wide initiatives, integrations, and transformation projects, ensuring that operational decisions support enterprise objectives and deliver measurable improvements to client and advisor experiences. Requirements: 10+ years of progressive professional experience in investment operations, trading, wealth management, or investment management platforms. Demonstrated experience leading large, multidisciplinary teams, with the ability to develop senior professionals, build future leaders, and manage complex operational functions. Deep knowledge of trading operations, investment platform administration, portfolio accounting, reconciliation, and advisory fee billing within a registered investment adviser (RIA) or institutional investment management environment. Strong understanding of fiduciary standards, regulatory compliance, operational controls, governance frameworks, and investment-related risk management. Proven success driving operational transformation, process redesign, automation, and scalable operating models within a growing or complex organization. Experience establishing operational KPIs, performance dashboards, and measurement frameworks to support data-driven decisions and continuous improvement. Familiarity with trading systems, portfolio implementation, rebalancing workflows, technology optimization, and vendor management. Strong strategic thinking and business judgment, with the ability to translate enterprise objectives into practical operational priorities and measurable results. Exceptional communication, stakeholder management, and relationship-building skills, with the ability to work effectively across investment, technology, compliance, finance, and client-facing teams. Demonstrated ability to manage escalations, resolve complex problems, balance immediate business needs with long-term improvements, and maintain a client-first mindset. Experience with process improvement methodologies such as Lean Six Sigma, Kaizen, or similar approaches is preferred. Six Sigma Yellow Belt or Green Belt certification is an advantage. A Series 65 license or the ability to obtain one is preferred. A CFA, CAIA, or MBA qualification is desirable. Commitment to a fiduciary-first leadership philosophy, operational accountability, collaborative decision-making, innovation, and the development of high-performing teams. Availability to work primarily during standard business hours, Monday through Friday, generally from 8 a.m. to 5 p.m., with occasional flexibility for early or late hours to meet business and client needs. Ability to work effectively in a remote environment or a professional office setting, with access to an appropriate workspace and the technology needed to fulfill the role. Benefits: Competitive compensation: Expected annual cash compensation of $250,000–$300,000 , including base salary and an annual bonus. Final compensation may vary based on experience, skills, and work location. Additional incentive opportunities: The total compensation package may include additional cash bonuses and other incentive compensation. Comprehensive healthcare: Three Cigna medical plan options, including two high-deductible health plans and a traditional copay plan, with Kaiser medical plans available in California. Dental and vision coverage: Two comprehensive dental plan options and a vision insurance plan. Health savings support: Health Savings Account (HSA) with employer contributions for eligible employees enrolled in a qualifying high-deductible health plan. Life and disability insurance: Employer-paid basic life and accidental death and dismemberment (AD&D) insurance, along with short-term and long-term disability coverage. Supplemental insurance: Access to supplemental life and AD&D, short-term disability, accident, critical illness, and hospital indemnity insurance. Retirement planning: A 401(k) retirement plan offering traditional and Roth options, employer matching contributions each pay period, and an after-tax contribution option. Generous paid time off: Paid vacation and sick leave, plus 14 company-paid holidays, including a full week off at Thanksgiving. Family support: Eight weeks of paid parental leave, maternity-related disability benefits, and adoption assistance reimbursement. Dependent care benefits: Dependent Care Savings Account options to help manage eligible childcare and dependent care expenses. Well-being resources: Employee Assistance Plan and access to support for personal and professional challenges. Personalized concierge services: Employer-paid concierge support for caregiving needs involving aging parents, young children, and other life circumstances. Pet insurance: Access to insurance options for eligible pets. Financial planning support: Personalized financial planning and guidance from qualified professionals at preferred employee pricing. Remote flexibility: A nationwide work environment designed to attract experienced professionals regardless of their location within the United States. Leadership impact: The opportunity to influence investment operations strategy, build future leaders, and shape the scalability and quality of a national wealth management platform.