Technical Trainer

Accountabilities: Create and maintain technical learning curricula focused on skills development, knowledge retention, and continuous improvement for EV and AV technicians. Coach and mentor technicians to strengthen core technical capabilities and identify opportunities for improved performance and processes. Partner with field teams and management to identify technical knowledge gaps and develop targeted remediation and development plans. Deliver training programs for new hires as well as ongoing technical development for existing technicians and management staff. Work with leadership to identify training and development needs and create learning plans that help technical teams meet or exceed operational and business objectives. Develop training processes, procedures, and programs that support the growth and scalability of the technical training function. Maintain expert knowledge of the methods, techniques, parts, tools, equipment, and materials used to diagnose, maintain, and repair electric and autonomous vehicles. Develop and deliver technical training solutions that enable service employees to perform their work safely and in accordance with applicable environmental, health, and safety standards. Collaborate with Operations, EHS, engineering, and Field Engineering teams to keep training content aligned with new procedures, technical updates, and evolving vehicle technologies. Develop product-specific training covering complex automotive and electromechanical systems, including powertrains, passive restraint systems, steering, suspension, braking, thermal management, and high-voltage DC systems. Anticipate technical and operational challenges, lead complex problem-solving initiatives, and help teams adapt to emerging technologies and procedures. Support a consistent learning experience across technical teams by translating complex systems and procedures into clear, practical training materials and instruction. Requirements: Bring strong automotive systems repair knowledge combined with demonstrated technical training experience. Have at least 8 years of hands-on automotive experience covering areas such as braking, advanced suspension, alignment, electrical diagnosis and repair, software or firmware updates, air conditioning systems, complex hardware retrofits, and integrated hardware/software diagnostics. Have hands-on experience diagnosing and repairing electric and/or hybrid vehicles and the ability to understand, interpret, and explain mechanical drawings and electrical schematics. Understand how mechanical, electrical, software, and electromechanical systems interact within complex automotive environments. Be comfortable using hand tools, power tools, automotive shop equipment, lifts, floor jacks, impact tools, air tools, and related workshop equipment. Demonstrate strong technical aptitude and the ability to quickly learn and master emerging technologies, while being proficient with office, communication, and learning technologies. Be proactive, adaptable, confident, professional, and self-directed in a fast-paced and evolving environment. Possess excellent written and verbal communication skills and demonstrate confidence when working with customers, technicians, leadership, and other stakeholders. Be able to act as a technical partner and consultant to leadership and field teams while building collaborative relationships across functions. Demonstrate strong analytical and problem-solving abilities, including the ability to anticipate potential setbacks and develop practical solutions. Be physically capable of performing regular hands-on work, including stooping, bending, lifting, moving, and positioning objects weighing up to 50 pounds. Hold a valid driver's license and maintain a clean driving record. A university degree or certificate in Automotive Technology is a plus. ASE certifications are preferred. Experience with automotive sensors, calibration, or autonomous vehicle technologies is advantageous. Dealership training or additional automotive industry experience is beneficial. Familiarity with Linux, Java, Python, C++, Jira, Confluence, G-Suite, or Slack is a plus. Knowledge of environmental, health, and safety requirements is advantageous. A valid U.S. passport is considered a plus. Be willing and able to travel up to 75% as required by the role. Be comfortable working in environments that may involve heavy traffic, dust, diesel fumes, noise, outdoor conditions, and varying weather. Be able to access different areas of vehicles and equipment and perform work that may require bending, crouching, kneeling, crawling, and other physically demanding movements. Benefits: Annual salary range of $100,000–$130,000, depending on location and experience. Weekly pay, with employees paid every Friday. Full benefits available within 30 days. Medical, dental, vision, and prescription drug coverage. Life insurance and disability insurance. 401(k) matching program. Paid vacation, holidays, and sick time. Boot and prescription safety glasses reimbursement. Extensive career and learning development opportunities through internal training programs. Employee referral program with bonuses of up to $1,000. ASE certification program with fee reimbursement and bonus opportunities. Employee recognition program with points redeemable for merchandise. Employee Assistance Program (EAP). 24/7 nurse triage line. Discounts on cell phone services and entertainment tickets. Employee resource groups supporting inclusion and community. Wellness and fitness programs. Opportunity to develop expertise in electric and autonomous vehicle technologies. Hands-on exposure to advanced automotive, electromechanical, software, and high-voltage systems. Significant technical training, mentoring, and professional development responsibilities. Travel opportunities across the United States, with up to 75% travel depending on business needs.