Technical Solution Enablement Lead

Accountabilities: Define technical competency requirements for solution architects, technical consultants, partner engineers, and other pre-sales and post-sales roles in collaboration with engineering, professional services, solution engineering, and instructional design teams. Lead technical enablement programs that support solution launches, enterprise deployments, and ongoing product adoption, including implementation blueprints, demonstration environments, integration patterns, and technical readiness materials. Translate product capabilities, solution offerings, delivery methodologies, and go-to-market priorities into structured learning journeys, practical playbooks, and role-based certification programs. Design and coordinate hands-on laboratories, technical bootcamps, workshops, and certification activities for internal teams and external partners. Build and maintain a centralized library of reference architectures, configuration examples, technical FAQs, integration guidance, and reusable implementation resources. Develop technical onboarding and readiness programs for systems integrators and delivery partners, ensuring consistent execution against established implementation standards. Gather feedback from field teams and partners and communicate recurring technical challenges, deployment friction, support trends, and knowledge gaps to engineering, product, and curriculum stakeholders. Coordinate with functional enablement and learning platform teams to ensure technical training aligns with functional learning journeys and is accessible through appropriate learning management systems. Participate in selected solution design and implementation engagements to maintain practical field knowledge and incorporate real-world lessons into training materials and delivery practices. Measure and improve enablement effectiveness using indicators such as certification completion, time to productivity, deployment quality, time to go-live, support case trends, and partner performance. Continuously improve enablement content, delivery methods, and learning experiences to support evolving product capabilities, enterprise customer needs, and global business priorities. Requirements: At least 5 years of experience in solutions architecture, technical pre-sales, technical enablement, or a related field within enterprise SaaS or enterprise technology environments. Strong understanding of enterprise integration patterns, data flows, security principles, system architecture, and complex IT environments. Experience developing technical learning materials, enablement programs, implementation resources, or technical readiness initiatives for internal teams or external partners. Familiarity with partner ecosystems and systems integrators, including the ability to support consistent technical delivery across distributed teams. Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, practical guidance for both technical and business audiences. Strong collaboration and stakeholder management skills, with the ability to work effectively across engineering, product, professional services, solution engineering, instructional design, and partner organizations. Demonstrated organizational and project management capabilities, including coordinating training initiatives, managing multiple priorities, and evaluating program outcomes. A bachelor's or master's degree in Computer Science, Information Technology, Engineering, Cybersecurity, another technical or quantitative discipline, or equivalent relevant professional experience. Preferred qualifications: Experience with revenue management, trade promotion management, pricing, claims and deductions, retail execution, or other commercial processes within the consumer packaged goods industry. Familiarity with enterprise revenue management solutions or comparable enterprise SaaS platforms. Experience developing certification programs, working with learning management systems, or applying instructional design principles to technical education. Experience enabling systems integrators, implementation consultants, and global delivery partners. Familiarity with generative AI tools for accelerating content development, improving training delivery, and enhancing enablement workflows. Additional European language skills that support collaboration across international teams and markets. Candidates from diverse professional backgrounds are encouraged to apply, even if they do not meet every preferred qualification. A commitment to inclusive collaboration and accessible, equitable hiring practices is valued. Benefits: Fully remote work: Work remotely from the United States, with flexibility to collaborate across international teams. Flexible working hours: Flexibility to coordinate work across different time zones and global stakeholders. Competitive compensation: A competitive salary package with eligibility for a bonus scheme. International collaboration: Work with colleagues, customers, and delivery partners across North America and Europe. Meaningful impact: Help improve technical readiness, implementation quality, partner performance, and customer outcomes. Professional growth: Opportunities to expand technical expertise, develop leadership capabilities, and influence enablement strategy. Innovation-focused environment: Contribute to a growing technology organization working with AI-driven enterprise solutions. Ownership and collaboration: Join a diverse, international team that values initiative, accountability, and practical problem-solving. Travel opportunities: Occasional travel for key enablement events, partner onboarding sessions, and team meetings.