Technical Product Owner

Accountabilities: Gather and analyze business requirements: Conduct stakeholder interviews and cross-functional workshops to understand business needs, user challenges, and desired outcomes. Define technical and functional solutions: Collaborate with key stakeholders and development teams to translate business concepts into solutions aligned with program objectives and product vision. Document requirements: Create, maintain, and refine features, user stories, and other functional documentation in partnership with product, business, and engineering teams. Manage and refine backlogs: Coordinate program backlog refinement and ensure requirements are sufficiently defined and ready for Program Increment Planning. Prioritize team activities: Maintain and prioritize the team backlog in collaboration with the Scrum Master and Delivery Lead. Validate completed work: Review and accept user stories delivered at the end of each iteration or sprint, ensuring they meet agreed requirements and acceptance criteria. Support cross-functional collaboration: Work with product managers, software developers, testers, Client Services, Operations, Clinical, Data Science, and Marketing teams to maintain alignment and resolve questions. Contribute to continuous delivery: Apply business analysis and problem-solving skills to clarify requirements, address functional issues, and support effective software delivery. Complete performance objectives: Fulfill responsibilities established through annual performance reviews and goal-setting processes. Handle additional assignments: Contribute to special projects and other duties as assigned. Requirements Bachelor's degree in a related field or significant equivalent professional experience, particularly in Medical Bill Review, Group Health, or Property and Casualty (P&C) Medical. 6–8 years minimum of business analysis experience, with a strong background in requirements gathering and solution definition. Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across multidisciplinary teams. Exceptional written documentation skills, including the ability to describe end-user problems, functional requirements, and proposed solutions accurately, clearly, and precisely. Strong logical, analytical, and problem-solving abilities. Experience with systems modeling, user interface design, prototyping, decision trees, and data-flow analysis. Solid experience with Scrum Agile development or the Scaled Agile Framework (SAFe). Familiarity with Jira; experience using it for requirements and backlog management is desirable. Ability to learn healthcare concepts and processes quickly; previous healthcare industry experience is preferred. Advanced proficiency with analysis, documentation, and presentation tools, including Microsoft Word, Excel, PowerPoint, Visio, and Jira. Familiarity with data access and query tools such as SQL Developer and Toad. Previous exposure to HTML, SQL, XML, and JSON. Creativity, initiative, and the ability to exercise sound judgment when defining solutions and addressing complex requirements. Willingness to travel occasionally, with travel not expected to exceed 20%. Key professional capabilities: Critical thinking: Analyze challenges objectively and make logical, data-driven decisions. Attention to detail: Maintain accuracy and consistency across requirements, data, documentation, and deliverables. Quantitative and analytical skills: Apply analytical and statistical approaches to investigate problems and support solutions. Data interpretation: Translate metrics, data, and visualizations into actionable insights. Communication: Explain technical and functional concepts clearly to both technical and non-technical audiences. Learning agility: Quickly adapt to new technologies, tools, processes, and best practices. Resilience: Manage changing priorities and maintain delivery quality under pressure. Integrity: Handle information responsibly and uphold professional, ethical, and engineering standards. Working conditions: Ability to remain in a stationary position, including sitting or standing for extended periods. Ability to perform repetitive movements involving the wrists, hands, and/or fingers. Must maintain a dedicated and secure home working area. Must have high-speed internet connectivity and provide and maintain an appropriate home office setup. The role is fully remote, and all interviews are conducted virtually. Reasonable accommodations are available where required to perform the essential duties. Benefits Annual base salary: USD $92,000–$115,000, with the specific offer determined by experience, education, skills, certifications, and business needs. Healthcare coverage: Medical, dental, and vision insurance. Insurance protection: Disability and life insurance coverage. Retirement savings: 401(k) savings plan. Family support: Paid family leave. Paid holidays: Nine paid holidays per year. Paid time off: 17–27 days annually, depending on position level and length of service. Remote work: Fully remote position with virtual interviews. Professional development: Opportunity to contribute to cross-functional software delivery and develop expertise in business analysis, product ownership, and healthcare technology.