Technical Lead – Microsoft Dynamics 365

Accountabilities: Lead the technical design, development, and delivery of Microsoft Dynamics 365 CRM solutions, ensuring alignment with business requirements and project objectives. Design, build, and maintain custom CRM components, extensions, plug-ins, workflows, and business logic. Develop and oversee Power Platform integrations with Dynamics 365 and other enterprise systems to enable seamless data exchange and process automation. Provide technical direction to development teams on solution architecture, coding standards, security, performance optimization, and development best practices. Review technical designs, code, and implementations to ensure quality, scalability, maintainability, and consistency. Collaborate with functional leads, solution architects, and stakeholders to translate business requirements into effective technical solutions. Lead technical troubleshooting, investigate complex issues, and implement improvements to system performance and reliability. Support deployment planning, release management, implementation activities, and ongoing technical delivery. Identify opportunities to leverage Microsoft Power Platform capabilities to enhance CRM functionality, streamline workflows, and improve operational efficiency. Maintain technical documentation, development guidelines, and implementation standards while mentoring team members and promoting continuous improvement. Requirements: 10+ years of experience in CRM and Microsoft Dynamics 365 technical development, including substantial technical leadership responsibilities. Strong hands-on expertise in Microsoft Dynamics 365 CRM and Microsoft Power Platform. Proven experience developing and maintaining Dynamics 365 plug-ins, workflows, custom components, extensions, and business logic. Strong experience designing and implementing integrations between Power Platform, Dynamics 365, and enterprise applications. Good understanding of Dynamics 365 development frameworks, APIs, customization capabilities, security models, and solution management. Demonstrated experience leading technical development teams, reviewing code, evaluating technical designs, and enforcing development standards. Knowledge of software development best practices, system performance optimization, scalability, and secure solution design. Experience supporting troubleshooting, deployment, release activities, and enterprise CRM implementations. Strong analytical and problem-solving skills, with the ability to resolve complex technical challenges. Excellent communication, collaboration, and stakeholder management skills, including the ability to work effectively with functional and technical teams. Willingness to relocate to the UAE if required, despite the role's remote working arrangement in India. Benefits: Remote working arrangement from India. Full-time opportunity in a technical leadership role focused on Microsoft Dynamics 365 and Power Platform. Opportunity to lead enterprise CRM development and integration initiatives. Scope to influence technical architecture, development standards, solution quality, and implementation practices. Collaboration with functional specialists, solution architects, and technical development teams. Opportunity to apply and strengthen expertise in CRM customization, enterprise integrations, automation, and technical team leadership.