Strategic Partnerships Manager

Accountabilities:: Develop and execute strategic partnership plans, using strong business judgment to negotiate renewals, identify upsell opportunities, and secure favorable commercial outcomes. Establish, monitor, and achieve partner activation and revenue targets. Identify and lead joint marketing, promotional, and business development initiatives. Build strong executive-level relationships with partners and manage ongoing partnership governance. Identify opportunities to improve partner operations and collaborate with product teams to develop and implement solutions. Act as a trusted advisor to partners, understanding their business needs and connecting them with the appropriate internal expertise and resources. Conduct market research and performance analysis to identify technical, operational, and financial challenges and recommend solutions. Present performance findings and data-driven recommendations to partners, highlighting opportunities for growth and incremental programs. Coordinate cross-functional initiatives involving product, program management, legal, strategic finance, and other internal stakeholders. Lead contract management and negotiations for renewals, new agreements, and product cross-sell or upsell opportunities. Ensure partners receive effective support and access to the tools, expertise, and resources needed to achieve their business objectives. Requirements: At least 7 years of experience in strategic partnerships or partner management, combining business development and account management responsibilities. Ideally, experience in e-commerce, online marketplaces, fulfillment, or SaaS environments. Demonstrated experience managing technology partnerships involving integrations, product management, program management, and business development. Strong contract management and negotiation skills, including experience collaborating with Legal and Strategic Finance teams on renewals and commercial agreements. Advanced proficiency in Excel or SQL, along with experience using Looker or other business intelligence tools. Strong analytical and problem-solving abilities, with a track record of addressing complex strategic challenges. Excellent relationship-building and stakeholder management skills, with the ability to identify mutually beneficial partnership opportunities. Technical aptitude and a good understanding of APIs and technology integrations. Entrepreneurial mindset, initiative, adaptability, and a practical approach to turning ideas into measurable outcomes. Additional qualifications that are a plus: Experience working with e-commerce platforms or marketplaces, with a strong understanding of their business models and market needs. Familiarity with shipping, logistics, or transportation ecosystems. Previous experience in a fast-paced startup environment. Benefits: Annual base salary ranging from $130,000 to $175,900, depending on location, experience, skills, and other relevant factors. The typical offer midpoint is approximately $153,000. Two US compensation ranges, with a higher range available for certain higher-cost-of-labor locations, including New York and California. Equity as part of the total compensation package. Medical, dental, and vision coverage, with 90% of premiums covered by the employer, including dependent coverage. Optional pet insurance coverage. Flexible working hours and an open, take-as-much-as-you-need vacation policy. One company-wide week-long winter slowdown. Three paid Volunteer Days Off (VTOs). Work-from-home stipend to support home office setup. Charity donation matching of up to $100. Professional development programs, coaching, tools, and resources, alongside an individual learning stipend. Opportunities to connect in person through regular team and company off-sites and local team gatherings.