Strategic Accounts Sales Manager

Accountabilities:: Meet or exceed quarterly and annual sales quotas and consistently achieve assigned key performance indicators. Develop new opportunities within existing customer accounts by identifying business needs and introducing relevant software solutions. Build and maintain strong relationships with physician practices, including senior clinical and executive decision-makers. Qualify prospective clients to establish their needs and determine whether the proposed solution represents a mutually beneficial opportunity. Conduct comprehensive sales cycles, including overnight and territory-based travel as required. Use practice and site surveys to assess prospective clients’ software, operational, and system requirements. Deliver product demonstrations that communicate the full capabilities and business value of the software. Prepare and present pricing proposals, develop return-on-investment analyses, and negotiate contract terms within established guidelines. Coordinate the documentation required to process sales and support implementation, customer service, accounting, and account management activities. Maintain customer engagement throughout implementation, go-live, and the ongoing relationship, coordinating with internal teams to address potential issues promptly. Use Salesforce and Aviso to manage leads, track sales activities, monitor campaigns, and maintain accurate monthly and quarterly forecasts. Partner with enterprise account management teams on customer retention and growth strategies, including regular business reviews and account planning. Share customer and market insights with Sales, Marketing, Product, Customer Experience, and senior leadership. Support the development of new and existing sales team members through mentoring and knowledge sharing. Contribute to special projects and initiatives designed to strengthen sales processes and overall team performance. Ensure sales activities comply with applicable regulations, including equal employment opportunity requirements, HIPAA, and ERISA, as relevant. Requirements: At least 5 years of enterprise sales experience. A minimum of 3 years of transactional selling experience. Demonstrated ability to take ownership of sales outcomes and manage responsibilities independently; previous management experience is preferred. Proven ability to build relationships and secure access to senior practice decision-makers, including Medical Directors, Chief Physicians, and board-level stakeholders. Strong relationship-building, negotiation, and consultative selling skills. Sound business acumen and the ability to understand customer needs, commercial priorities, and potential return on investment. Strong product knowledge and the ability to stay informed about competitors, market developments, and relevant products and services. Previous experience using Salesforce. Excellent verbal and written communication, organization, and interpersonal skills. A high level of professionalism and the ability to collaborate effectively across teams. Experience in aesthetics-related healthcare markets, such as plastic surgery, dermatology, or medical spas, is preferred. Healthcare technology experience is an advantage. Project management or consulting experience within a software business is beneficial. Proficiency in Microsoft Office is preferred. Ability to learn quickly, investigate problems, and develop practical solutions. Comfortable working both autonomously and collaboratively in a team environment. Willingness to travel over long distances or by air as required, with potential quarterly travel. Ability to work extensively at a computer in a remote environment. Benefits: Monthly commission opportunity. 401(k) retirement plan with employer matching. Flexible time off. 11 paid holidays. Volunteer Time Off. A personal day to recognize a cultural or social occasion of your choice. Choice of medical, dental, and vision insurance plans. Health Savings Account with employer contribution matching. Flexible Spending Account. 100% company-paid parental leave, available after six months of employment. Company-paid life insurance and short- and long-term disability coverage. Wellness program, including potential discounts on medical premiums. Employee Assistance Program with access to free counseling sessions. Access to LinkedIn Learning courses for professional development. Peer recognition through an employee recognition program. Corporate discounts on retail, travel, and entertainment. Optional pet insurance.