Staff/Senior Staff Technical Program Manager, Federal

Accountabilities: You will lead end-to-end technical program execution across federal and partner organizations, ensuring secure deployments, effective collaboration, and reliable operational outcomes. Key responsibilities include: Own technical program delivery across federal and partner initiatives, translating complex requirements into user stories, acceptance criteria, milestones, ownership, and delivery plans. Establish and maintain a centralized intake process and prioritized backlog in collaboration with Product and partner stakeholders. Coordinate secure deployments across customer-managed cloud, private-network, and on-premises environments, ensuring infrastructure, networking, access, secrets, and integrations are ready. Work closely with security and governance teams to incorporate RMF/ATO, STIG, and impact-level requirements into delivery plans, remediation activities, and approval processes. Manage release readiness and software handoffs, including version compatibility, vulnerability scans, software bills of materials, release documentation, deployment guides, and rollback procedures. Oversee ongoing support and sustainment for federal deployments, coordinating patching, hardening, upgrades, security findings, and operational commitments. Lead technical issue triage and escalations across engineering and platform teams, driving resolution of integration, performance, reliability, and observability challenges. Develop repeatable onboarding and operational processes through runbooks, architecture documentation, training materials, and knowledge transfer. Facilitate planning sessions, backlog reviews, delivery assessments, and risk escalations while providing stakeholders with clear visibility into progress, capacity, dependencies, and trade-offs. Identify recurring partner requirements and communicate opportunities for improvements to the core platform roadmap. At Staff level, independently lead complex cross-functional programs and deliver measurable operational outcomes. At Senior Staff level, oversee a portfolio of interdependent programs, influence strategic roadmap and investment decisions, and establish scalable delivery practices across partner organizations. Requirements: The ideal candidate combines extensive technical program management experience with strong engineering judgment, stakeholder management capabilities, and an understanding of secure technology environments. Required qualifications include: U.S. citizenship and the ability and willingness to obtain and maintain a U.S. government security clearance, as required by assigned programs. 8–10+ years of experience in technical program management, engineering, or related technical delivery roles, with demonstrated Staff-level responsibilities. For Senior Staff candidates, proven experience leading multiple programs and influencing organizational strategy and execution. Demonstrated success delivering complex software, infrastructure, or platform programs to external customers, particularly in secure or regulated environments. Strong technical judgment and experience managing cross-functional execution, prioritization, dependencies, risk, and customer-facing escalations. Excellent written and verbal communication skills, with the ability to engage effectively with engineers, security specialists, partner organizations, and executive stakeholders. Ability to challenge unclear requirements, navigate ambiguity, and negotiate realistic delivery commitments. Solid understanding of distributed systems, APIs, agent workflows, and technical integration boundaries. Experience with cloud and/or on-premises deployments, containers, Kubernetes, CI/CD pipelines, networking, identity and access management, and secrets management. Working knowledge of secure software delivery, vulnerability remediation, audit logging, observability, and operational readiness. Ability to translate security and compliance requirements into actionable engineering deliverables and validation evidence in collaboration with governance teams. Strongly preferred qualifications: Previous technical program management experience supporting national security, defense, federal agencies, or other government programs. Active U.S. government security clearance. Experience with RMF/ATO processes, STIG hardening, POA&M remediation tracking, or DoD IL4/IL5/IL6 environments. Familiarity with Second Front or comparable federal deployment platforms, government cloud environments, and the ongoing support of authorized systems. Experience supporting AI/ML platforms, agent integrations, or developer tools across multiple partner organizations. High ownership, sound judgment, and proactive follow-through. Ability to move comfortably between technical details and executive-level decision-making. Collaborative, practical, and customer-focused approach, with an emphasis on repeatable delivery and continuous improvement. Benefits: Annual salary range of $220,000–$260,000, depending on experience, skills, and other relevant factors. 100% employer-paid comprehensive medical, dental, and vision coverage for employees and their families. 14 weeks of paid maternity and paternity leave at normal pay. Unlimited paid time off, subject to management approval. Career development opportunities, with potential for rapid advancement based on performance and company growth. Professional development and continued learning opportunities. Optional 401(k) retirement plan. Flexible Spending Account (FSA). Equity incentives available. Mental health benefits through Tara Mind.