Staff Product Designer - AI Products

Accountabilities:: Own the complete product design lifecycle, from discovery, research, and concept development through prototyping, delivery, and launch. Lead the design of new AI-powered products for external B2C customers, as well as internal AI tools that improve and transform organizational workflows. Take products from zero to one, translating early ideas, complex challenges, and loosely defined problem spaces into useful, intuitive experiences. Define product and design direction in ambiguous environments, making informed decisions and adapting as requirements and technologies evolve. Design for non-deterministic AI experiences, considering how users interact with, interpret, understand, and build trust in systems whose outputs may vary. Create visually compelling, forward-thinking interfaces and interactions that establish high standards for AI product experiences. Partner closely with product managers, engineers, and leadership to shape product strategy, influence roadmaps, and guide cross-functional decisions. Build rapid prototypes to communicate concepts, explore interactions, validate assumptions, and gather feedback before moving into implementation. Conduct user research and translate customer insights, behavioral data, and experimentation results into design decisions. Continuously evaluate and improve products after launch, using feedback and performance insights to refine the user experience. Maintain a consistently high standard of usability, visual quality, design craft, and coherence across all product experiences. Apply systems thinking to create scalable, consistent design solutions that can evolve as products and user needs grow. Requirements: At least 7 years of professional experience in product design, supported by a portfolio demonstrating exceptional design craft and measurable impact. Proven experience leading products from initial concept through launch, ideally as the lead or sole designer with end-to-end ownership of the design process. Excellent product thinking and the ability to navigate ambiguity, identify direction when requirements are unclear, and make sound decisions with incomplete information. Experience designing AI-powered, generative, probabilistic, or other non-deterministic product experiences is highly desirable. Strong UX and visual design capabilities, with a track record of solving complex, open-ended problems through clear and elegant solutions. Advanced prototyping skills and the ability to communicate complex concepts, workflows, and interactions quickly and effectively. Experience influencing product strategy and contributing to cross-functional decision-making beyond design execution. Strong systems-thinking skills, including the ability to build coherent, scalable product experiences from the ground up. Excellent collaboration and communication skills, with the confidence to work directly with product, engineering, and senior leadership. High standards for design quality, attention to detail, and a proactive approach to experimentation and continuous improvement. Benefits: Fully remote work arrangement. Full-time employment. Significant ownership and autonomy over product design decisions and outcomes. Opportunity to lead the development of new AI products from concept to launch. Direct collaboration with product, engineering, and leadership teams, with the ability to influence strategy and product direction. Opportunity to work on innovative AI-powered financial products and internal tools. Fast-moving environment with a strong emphasis on design quality, creativity, and meaningful product impact. Opportunity to contribute to the evolution of AI-driven customer experiences and financial technology.