Sr. Scrum Master

Accountabilities:: Establish team goals and delivery plans aligned with Program Increment (PI) objectives. Coach technical teams and Product Owners on Agile principles, Scrum, Kanban, Epic development, User Story creation, and effective delivery practices. Manage expectations and facilitate collaboration across multiple Product Owners and stakeholders. Engage in client discussions, negotiations, and senior-management interactions as required. Provide leadership on significant technical assignments and delivery activities. Facilitate communication across teams and organizational levels to identify dependencies, risks, and impediments that could affect delivery. Develop and support mitigation plans for delivery risks, dependencies, and team blockers. Organize and facilitate Scrum ceremonies, including Daily Scrums, Sprint Planning, Backlog Refinement, Sprint Reviews/Demos, and Retrospectives. Maintain JIRA and other team information radiators to provide clear visibility into progress, priorities, and delivery status. Mentor and coach team members on Agile values, principles, practices, and processes. Help teams become increasingly self-organizing and self-managing while maintaining accountability for committed outcomes. Partner with Product Management to develop release plans and ensure product backlogs are visible, prioritized, actionable, and well maintained. Encourage collective ownership of analysis, development, testing, documentation, and other committed work. Establish and maintain clear Definitions of Done at story, sprint, and release levels. Facilitate effective decision-making, conflict resolution, and team discussions. Protect teams from unnecessary external interference while maintaining appropriate stakeholder communication. Support internal and external communication and improve transparency across delivery activities. Foster a trusting and psychologically safe environment where team members can raise concerns and focus on solutions. Assess Scrum maturity and provide coaching that supports sustainable, incremental improvement. Promote continuous improvement and recommend practical adjustments to established delivery practices. Participate in Scrum of Scrums activities to coordinate cross-team dependencies, release plans, and integration testing. Build and maintain strong working relationships with customers, Product Owners, technical teams, and other stakeholders. Requirements: Bachelor’s degree plus at least 5 years of experience working in an Agile software development environment. Hands-on experience implementing and working within the Scaled Agile Framework (SAFe). Professional experience within a software development organization or closely related technical environment. Certified ScrumMaster (CSM) or Agile Certified Practitioner (PMI-ACP) certification. Ability to manage multiple projects and priorities effectively in a fast-paced, high-tempo environment. Strong understanding of Scrum, Sprint Planning, Backlog Refinement, Kanban, PI Planning, and Agile delivery practices. Proven ability to build strong team dynamics, collaboration, trust, and shared accountability. Excellent facilitation, coaching, mentoring, influencing, collaboration, and negotiation skills. Strong problem-solving abilities, including the capacity to identify practical, mutually beneficial solutions. Excellent written and verbal communication skills, with the ability to engage technical teams, customers, Product Owners, and senior stakeholders. Strong organizational skills and attention to detail, combined with a proactive approach to identifying and addressing delivery challenges. Ability to operate patiently and effectively in complex environments while maintaining momentum and focus on outcomes. Energetic, goal-oriented, innovative, adaptable, and committed to continuous improvement. Ability to work remotely and collaborate effectively across distributed teams. No security clearance is required, and U.S. citizenship is not required for the position. Benefits: Fully remote work arrangement within the United States. Full-time schedule of approximately 40 hours per week . Expected salary range of $114,750–$155,250 per year , with actual compensation determined by experience, geographic location, and potentially contractual requirements. Multiple medical plan options, including plans with Health Savings Accounts. Dental and vision insurance options. 401(k) retirement plan with company matching and pre-tax and post-tax contribution options. Flexible workweek arrangements where applicable. Paid vacation, sick, and personal leave. Paid holidays, with typically 10 paid holidays per year. New employees typically receive 15 days of paid leave per calendar year, prorated based on hire date. Paid parental, military, bereavement, and jury-duty leave. Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees. Short- and long-term disability coverage. Life insurance and accidental death and dismemberment coverage. Personal accident, critical illness, and business travel and accident insurance options. Opportunities to work on complex software modernization and mission-focused technology initiatives. Professional growth through Agile leadership, coaching, mentoring, and continuous improvement.