Sr Product Designer

Accountabilities:: As the Senior Product Designer, you will own the overall design strategy and execution across the product ecosystem, ensuring high-quality, consistent, and user-centered experiences. Your responsibilities will include: Lead UI and UX design across the member web marketplace, iOS and Android applications, browser extensions, email newsletters, and client administration tools. Define and prioritize the design roadmap, guiding features from initial problem discovery and concept development through implementation and launch. Improve the quality and usability of key user journeys, including search, deal discovery, offer details, redemption, and onboarding. Develop and maintain a scalable, cross-platform design system in collaboration with Engineering, establishing WCAG 2.1 AA accessibility standards. Plan and conduct user research, interviews, and usability testing with members and client HR administrators, translating findings into actionable design improvements. Analyze GA4 data, conversion funnels, heatmaps, and A/B testing results to identify friction points and improve engagement, redemption, and retention. Establish and maintain design standards for newsletters and lifecycle email communications in partnership with Marketing. Manage, mentor, and develop one Product Designer, while establishing effective design critique processes, workflows, and request intake practices. Requirements : The ideal candidate combines strong product design expertise, leadership capabilities, and a data-driven approach to creating intuitive digital experiences. The following qualifications are expected: 7+ years of experience designing digital products, with substantial B2C experience in marketplaces, e-commerce, or deals platforms. At least 2 years of experience managing or formally mentoring other designers. A strong portfolio demonstrating successfully launched products across multiple platforms, such as web and native mobile, including problem definition, design process, and measurable outcomes. Hands-on experience conducting user interviews and usability testing. Strong analytical skills, with the ability to interpret conversion funnels, develop hypotheses, and design meaningful A/B experiments. Proven experience building or scaling design systems in collaboration with engineering teams. Expert-level proficiency in Figma and modern product design practices. Excellent communication and collaboration skills, with the ability to establish effective design processes within lean, fast-paced environments. Ability to balance strategic leadership responsibilities with hands-on design execution. Additional experience that would be advantageous: Experience designing browser extensions, particularly for Chrome or Safari, or other interfaces with technical constraints. Familiarity with email design and marketing automation platforms such as Iterable, Braze, or HubSpot. Experience designing multilingual products and localized user experiences. Benefits : Annual salary ranging from $105,000 to $120,000. Remote-friendly work arrangements. Flexible work schedules. Medical, dental, and vision insurance, with 75% of monthly contributions covered by the employer. Domestic partner coverage across all insurance plans. 100% employer-paid life insurance. 401(k) retirement plan options, including employer contributions. Generous paid time off (PTO). Generous paid maternity and paternity leave policies. 11 paid holidays, including an additional office closure day after Thanksgiving. Professional development opportunities. Employee discount program. Flexible Spending Account (FSA) program. Voluntary benefit programs, including short-term disability, long-term disability, additional life insurance, and accident coverage.