Sr. Agency Account Manager

Accountabilities: As Sr. Agency Account Manager, you will own agency relationships and drive account performance through strategic guidance, revenue development, and cross-functional collaboration. Your responsibilities will include: Manage a portfolio of agency partners, driving revenue growth through cross-selling, upselling, account retention, and new client opportunities. Build trusted, consultative relationships with agency stakeholders and provide strategic marketing guidance to help them achieve their clients' objectives. Identify opportunities to deepen existing partnerships, expand product adoption, and increase the value generated across agency accounts. Collaborate with the New Business Sales team to onboard new agencies and develop relationships into long-term strategic partnerships. Work closely with Product, Creative Services, Optimization, Solutions Engineering, and Sales Support teams to deliver effective advertising campaigns aligned with client goals. Lead onsite presentations, workshops, virtual meetings, and training sessions to educate agency partners and empower their media buyers. Build relationships with stakeholders at all levels, from agency leadership to client-facing teams, ensuring strong engagement across partner organizations. Represent agency needs internally and advocate for partners with Product, Billing, and other relevant teams. Monitor account performance, identify growth opportunities, and use data-driven insights to support strategic recommendations. Maintain strong communication and coordination across internal teams to resolve challenges and ensure a consistent partner experience. Requirements The ideal candidate is an experienced account management professional with a strong background in digital advertising or marketing technology. You should be comfortable managing high-value agency relationships, translating business needs into actionable strategies, and using data to drive measurable account growth. Key qualifications include: At least 5 years of experience managing high-value accounts or agency partnerships, ideally within advertising or marketing technology. Proven ability to grow accounts, strengthen client relationships, retain business, and deliver measurable commercial results. Strong consultative skills, with the ability to understand agency needs and align platform capabilities with client marketing objectives. Deep knowledge of the digital advertising landscape, including programmatic advertising, social media, and cross-channel marketing strategies. Excellent communication and presentation skills, with the confidence to lead virtual and in-person meetings, workshops, and training sessions. Ability to engage and influence stakeholders at all levels, including senior executives and agency leadership. Strong analytical skills and the ability to interpret complex datasets, develop actionable insights, and make data-informed recommendations. Experience using Salesforce or similar CRM platforms to manage accounts, monitor performance, and support commercial activities. Strong collaboration and relationship-building skills, with the ability to coordinate effectively across internal and external teams. Proactive, adaptable, and strategic approach to account management, with a passion for staying current with digital marketing trends. Willingness to travel occasionally to meet agency partners, approximately 1–2 times per quarter. Benefits On-Target Earnings (OTE) – San Francisco and New York Metro Areas: $167,550–$211,050 annually, including: Base salary: $111,700–$140,700. Target incentive: $55,850–$70,350, paid quarterly. On-Target Earnings (OTE) – All Other US Cities: $142,418–$189,945 annually, including: Base salary: $94,945–$126,630. Target incentive: $47,473–$63,315, paid quarterly. Sales compensation with uncapped earning potential and accelerators for performance above quota, subject to the applicable compensation plan. Equity in addition to compensation and benefits. 100% coverage of employee-only premiums for the HSA medical plan and 95% coverage for employee-only PPO, HMO, dental, and vision plan premiums. 75% contribution toward dependent premiums across medical, dental, and vision plans. Short- and long-term disability coverage at no cost to employees. Basic life and AD&D insurance at no cost to employees. 401(k) plan with pre-tax, Roth, and after-tax contribution options. Four weeks of paid time off and a focus on work-life balance. Up to 6 weeks of paid disability leave, or up to 12 weeks for pregnancy disability leave. Up to 12 weeks of paid family leave for birthing parents, in addition to pregnancy disability leave. Up to 16 weeks of paid family leave for non-birthing parents. Up to 12 weeks of paid leave to care for a family member. Access to a concierge homebuying service offering personalized guidance and potentially below-market mortgage rates. Opportunities to connect with colleagues through Employee Resource Groups. Paid opportunities to volunteer with local organizations. Access to the latest AI tools and dedicated time to experiment with new technologies. Opportunities for ongoing learning and professional development, including access to more than 1,800 training classes annually.