Solutions Architect

Accountabilities:: Partner with clients to understand business challenges, technical requirements, and desired outcomes, then propose comprehensive technology solutions. Translate business needs into clear technical visions, architectures, and implementation plans aligned with client objectives. Create detailed technical documentation, including statements of work, to establish clear expectations and alignment among stakeholders. Lead solution validation, delivery, and deployment while ensuring quality, reliability, and performance standards are met. Collaborate with engineering teams throughout agile development cycles to guide implementation and resolve technical challenges. Educate and mentor distributed teams on solution designs, implementation approaches, and technical best practices. Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences. Continuously explore AI tools and emerging technologies to automate workflows, optimize processes, and turn complex concepts into practical solutions. Requirements: 5+ years of client-facing development experience with a strong focus on solution architecture and technical design. Professional experience or familiarity with banking, financial services, or fintech is required. Proficiency in front-end technologies such as HTML, CSS, and JavaScript, along with back-end development using Node.js, Python, and/or Ruby. Experience with cloud platforms such as AWS, Azure, or GCP, with a solid understanding of SaaS development and lifecycle practices. Experience collaborating effectively with engineering teams in agile development environments. Strong problem-solving abilities and excellent written and verbal communication skills. A proactive, client-focused approach with the ability to identify needs and address challenges independently. Strong enthusiasm for AI, with a demonstrated willingness to experiment with modern AI tools and apply them to workflow automation and process optimization. Experience with contact centers, telephony/VoIP, financial services, and/or healthcare technology is a plus. Familiarity with serverless, AI, big data, or other emerging technologies within enterprise technology environments is advantageous. Relevant cloud platform or solution architecture certifications are a bonus. Benefits: Fully remote position within the United States. Opportunity to design and deliver impactful technology solutions for financial services organizations. Exposure to AI, cloud platforms, SaaS, and emerging enterprise technologies. Client-facing role combining technical architecture, strategic consulting, and solution delivery. Collaboration with distributed engineering and customer-facing teams. Opportunities to mentor remote teams and influence technical best practices. Work in an environment focused on innovation, automation, and measurable customer outcomes.