Software Engineer I - Web Services

Accountabilities: Build, test, maintain, and enhance straightforward software applications and web-based systems while following established engineering standards and guidance. Develop and modify application logic, troubleshoot issues, integrate components, and support successful implementation of system improvements. Apply software engineering fundamentals, security standards, source-code management practices, design patterns, and software development lifecycle processes. Develop an understanding of clinical, business, and research workflows to help create appropriate and effective technology solutions. Build expertise across CMS, DAM, search, and other web-focused platforms while continuing to learn relevant tools, libraries, technologies, and engineering practices. Provide responsive end-user support, monitor service-level commitments, collaborate on incident resolution, and escalate issues appropriately. Follow established change-management procedures and demonstrate timely, effective, and customer-focused communication with users and stakeholders. Collaborate with vendors when needed to support and enhance technology investments and resolve customer issues. Participate in a rotating 24-hour on-call schedule and respond to support needs with appropriate urgency. Execute assigned project activities with a strong focus on quality and timeliness, communicate progress through project-management tools, and follow required time-tracking and project procedures. Requirements Bachelor’s degree required; no prior professional experience is required for this entry-level position. A degree in computer science, statistics, applied mathematics, data management, information systems, information science, or another quantitative discipline is preferred. Foundational knowledge of software engineering concepts, including SDLC practices, design patterns, source-code management, application development, and software architectures. Familiarity with modern web development technologies such as React, SharePoint, CSS, HTML, JavaScript, Bootstrap, and Tailwind is preferred. Interest in or exposure to CMS, DAM, search, and other web-focused technologies is beneficial. Strong problem-solving, analytical, organizational, communication, and customer-service skills. Ability to learn new technologies and business processes, follow established procedures, manage priorities, and work effectively with more experienced engineers. Ability to communicate project status clearly, collaborate across teams, respond effectively to support issues, and maintain a high standard of quality. Willingness and ability to work in a hybrid environment with regular on-site presence and participate in a rotating 24-hour on-call schedule. Benefits Expected starting pay range of $76,336 to $97,489.60 annually , with starting compensation based on experience, skills, and equity. Additional compensation and differentials may apply depending on schedule, on-call, weekend, or other applicable requirements. Full-time, regular employment with a 40-hour weekly schedule. Hybrid work arrangement combining remote work with regular on-site presence based on business needs. Opportunities for professional development and hands-on learning alongside experienced software engineers. Exposure to modern software engineering practices, Agile methodologies, web technologies, and healthcare technology systems. Opportunity to contribute to technology supporting clinical care, research, and business operations. Collaborative environment focused on innovation, continuous learning, and responsible use of emerging technologies. Reasonable accommodations are available for qualified individuals with disabilities during the application process.