Site Reliability Engineering Lead

Accountabilities: Lead, mentor, and develop a small to medium-sized team of Site Reliability Engineers through regular 1:1s, performance reviews, career planning, and ongoing coaching. Own hiring, onboarding, team capacity, resourcing, and workforce planning decisions to ensure the team can effectively support business and platform priorities. Establish team objectives, prioritize the engineering backlog, coordinate planning, and ensure projects and operational tasks remain aligned with reliability goals. Lead reliability initiatives across infrastructure and services, improving availability, scalability, resilience, security, and operational performance. Drive incident response activities and facilitate blameless post-incident reviews, ensuring timely root-cause analyses and actionable follow-up. Partner with Development, Security, Product, and other engineering teams to resolve cross-functional issues and strengthen collaboration. Champion automation and operational excellence by reducing manual work, eliminating recurring toil, and introducing self-healing systems and infrastructure automation. Support the design and evolution of scalable, secure, cloud-native environments and continuously identify opportunities to improve performance, reliability, and cost efficiency. Requirements Demonstrated experience in SRE, DevOps, infrastructure engineering, or a related discipline, including experience leading engineering teams. Expert-level knowledge of Kubernetes, including cluster architecture, upgrades, autoscaling, security hardening, and large-scale troubleshooting. Advanced experience with Terraform, including modular infrastructure-as-code design, state management, multi-environment provisioning, and policy-as-code. Deep knowledge of Azure Cloud services, including compute, networking, identity and access management, storage, and cost optimization. Experience designing and scaling CI/CD pipelines using GitHub Actions, release strategies, and automated rollback approaches. Strong knowledge of observability platforms such as Prometheus, Grafana, and OpenTelemetry, along with experience managing SLOs, SLAs, and error budgets. Strong automation capabilities and advanced proficiency in Python, Bash, and/or PowerShell for infrastructure tooling and operational automation. Deep understanding of networking fundamentals, including TCP/IP, DNS, load balancing, VPNs, and cloud-native networking. Proven experience leading incident response, conducting root-cause analysis, and implementing measurable reliability improvements. Strong people leadership, communication, prioritization, and problem-solving skills, with the ability to support engineers while coordinating effectively across technical teams. Benefits U.S. national base salary range of $118,300–$219,800 , with geographic differentials potentially applying depending on location. Eligibility for an annual incentive bonus . Country- and location-specific employee benefits designed to support overall health and well-being. Support for an accessible and inclusive hiring process, including reasonable accommodations where required. Remote/home-based opportunities available in multiple U.S. locations, including Florida, Connecticut, New Jersey, New York, and Pennsylvania. Opportunity to lead a technically sophisticated SRE function focused on cloud platforms, automation, resilience, and operational excellence. Professional development opportunities through team leadership, cross-functional collaboration, and exposure to large-scale cloud environments.