Shopify UX Designer – Customizer Specialist

Accountabilities:: UX & Site Strategy: Plan site structures, navigation, menus, mega menus, page hierarchies, collections, filtering strategies, and product detail page experiences with a strong focus on usability and conversion. UX & CRO Audits: Review existing storefront experiences, identify usability and conversion opportunities, and translate findings into clear, prioritized recommendations. Figma Design: Create web style guides, wireframes, responsive mockups, and visual designs in Figma, including typography, colors, buttons, and reusable component styles. Shopify Customization: Build and style homepages, product pages, collection pages, headers, footers, and content pages directly through the Shopify Theme Customizer. Shopify OS 2.0: Work confidently with Shopify OS 2.0 sections and blocks while using native theme capabilities effectively rather than unnecessarily relying on custom development. Structured Content: Configure and manage metafields and metaobjects to support scalable content such as product specifications, size guides, FAQs, and other structured information. Apps & Integrations: Configure and style Shopify applications for reviews, upsells, bundles, subscriptions, product swatches, customer support, and other e-commerce functionality, while verifying embeds and integrations after theme changes. Klaviyo: Design and build email templates and flows in Klaviyo when required by individual projects. Quality Assurance: Perform QA across desktop, tablet, and mobile experiences, including basic accessibility checks covering contrast, alt text, and keyboard navigation order. Developer Collaboration: Identify technical requirements that exceed native Shopify capabilities, prepare clear specifications and developer notes, and collaborate with developers to ensure accurate implementation. Client Engagement: Participate in client meetings, present designs and recommendations, gather feedback, and translate business needs into practical UX and implementation decisions. Training & Handoff: Create Shopify management guides and short Loom training videos to help clients confidently manage their stores after launch. End-to-End Ownership: Remain accountable for assigned work from initial UX strategy and design through implementation, refinement, and final QA. Requirements Shopify Experience: 2+ years of professional experience building Shopify stores using theme-store themes. Portfolio: A portfolio demonstrating hands-on Shopify storefront work and Theme Customizer experience is required; portfolios focused exclusively on custom-coded or non-Shopify websites are not sufficient. Shopify OS 2.0: Strong practical experience with Shopify OS 2.0, sections, and blocks. Metafields & Metaobjects: Hands-on experience using Shopify Admin metafields and metaobjects to manage structured storefront content. Figma: Strong Figma skills for creating style guides, wireframes, mockups, and responsive designs. E-commerce UX: Strong understanding of e-commerce UX, mobile-first design, visual hierarchy, typography, navigation, and conversion-focused experiences. Shopify-Native Design: Ability to create attractive and effective storefronts within the practical capabilities of Shopify themes. UX Auditing: Ability to conduct UX audits and clearly communicate actionable recommendations. Accessibility: Working knowledge of WCAG accessibility fundamentals. Client Communication: Strong professional spoken and written English, with confidence presenting designs, recommendations, and decisions directly to clients. Documentation: Ability to produce clear written documentation and record concise training videos. Remote Collaboration: Strong organization, ownership, responsiveness, attention to detail, and ability to work independently in a remote environment. U.S. Hours: Reliable availability during agreed U.S. business hours, with schedules falling within Eastern to Pacific Time business hours. Preferred Experience: Familiarity with Klaviyo, Shopify applications such as Rebuy, Judge.me, Okendo, Yotpo, Recharge, or Gorgias, as well as basic Liquid and/or HTML/CSS knowledge. Additional Expertise: Experience with A/B testing or CRO, Magento-to-Shopify or BigCommerce-to-Shopify migrations, and AI-assisted design workflows is considered a plus. Benefits Compensation: $1,400–$2,200 USD per month. Remote Work: Fully remote opportunity available from Latin America, including Brazil. Flexible Engagement: Part-time to full-time contractor arrangement, with the opportunity to grow into a larger long-term engagement. Flexible Schedule: Working hours can be arranged within U.S. business hours, from Eastern through Pacific Time, according to team requirements. Flexible PTO: Flexible paid time off, including holidays observed in your country plus additional paid leave. Paid Trial Period: Initial 2–3 month paid trial period with the potential for continued, longer-term collaboration. Real-World Projects: Work on Shopify projects for established e-commerce brands and contribute to storefronts with real business impact. Broad Skill Development: Build expertise across Shopify UX, Figma, CRO, e-commerce strategy, accessibility, Klaviyo, Shopify apps, and emerging AI tools. Client Exposure: Work directly with clients while collaborating with experienced designers, developers, and project managers. End-to-End Ownership: Take responsibility for work from UX strategy and design through implementation and final QA. Technical & Creative Growth: Develop the ability to combine strong visual and UX design with practical Shopify implementation and technical problem-solving.