Senior Technical Product Manager, Collection Management

Accountabilities: Own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle management and updates, health and connectivity, and the flow of collection results into the platform. Define the common technical contract shared by all collection methods, including registration and pairing, health monitoring, updates, configuration and content delivery, tasking, and associated security requirements. Establish how tasks are dispatched to collection methods and how task status, retries, and results are returned, ensuring every externally executed action has a complete audit trail. Define how collection methods receive updates and content, supporting a transition from per-version packages toward methods that independently retrieve the resources they need. Determine how entitlements apply to collection tasks and establish requirements for secure credential handling. Own data ingestion requirements, including normalization to the Open Cybersecurity Schema Framework (OCSF) and governance processes for approving schema changes. Work with teams responsible for individual collection methods to establish clear ownership boundaries, including device actions, execution paths, and how results are resolved to platform assets. Partner with Product Managers and customer-facing teams, including Customer Experience, Support, and Sales Engineering, to understand real deployment conditions such as firewalls, proxies, certificates, and segmented networks. Validate product designs against practical customer environments and participate in customer discussions when deployment issues or technical design questions require direct engagement. Make prioritization and trade-off decisions across contributing teams, communicating requirements to Engineering with clear business rationale. Define, monitor, and improve key performance indicators (KPIs), including connectivity, deployment success, update adoption, and task completion rates. Collaborate with Product Marketing, Support, and Customer Experience teams on product documentation and launch planning. Requirements At least 5 years of Product Management experience, including ownership of a platform, infrastructure, or shared-service product used by other teams. Strong technical understanding of agent and collector architectures, including registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution. Working knowledge of secure communications and identity technologies, including TLS and mutual TLS (mTLS), certificate lifecycle management, gRPC or comparable remote procedure call (RPC) frameworks, and proxy topologies. Familiarity with secrets and credential management solutions, such as Vault or enterprise Privileged Access Management (PAM) tools, and an understanding of the risks associated with transmitting credentials across networks. Experience with data ingestion pipelines and schema design. Familiarity with OCSF or similar normalized data schemas is an advantage. Demonstrated ability to write precise technical product requirements and collaborate directly with technical leads and engineers across multiple teams. Excellent written and verbal communication skills, with the ability to build alignment across Engineering, Product, Customer Experience, and executive stakeholders. Strong organizational and prioritization skills, including the ability to manage competing requirements and make informed product trade-offs. Willingness to travel approximately 10% for customer meetings, workshops, or company events. Direct experience working with Operational Technology (OT) and Industrial Control Systems (ICS), either on the customer side or through building or supporting an OT security product, is a plus. Benefits Annual salary: USD $180,000. Equity: Competitive equity package. Healthcare and other coverage: Comprehensive benefits plan. Work arrangement: Remote-first environment. Travel: Approximately 10%, primarily for customer meetings, workshops, or company events. Professional impact: Opportunity to own a foundational platform capability supporting cybersecurity for critical infrastructure.