Senior Software Development Engineer, Backend

Accountabilities: Design, develop, and maintain backend services and APIs that make cloud capabilities accessible through self-service interfaces, including account provisioning, networking, identity and access management (IAM), and policy controls. Transform recurring manual infrastructure tasks into reusable software products, APIs, and automation that reduce operational overhead and enable safe, consistent cloud operations. Replace runbooks and ticket-based processes with reliable, automated workflows that are secure by default. Treat internal engineering teams as platform customers by understanding their requirements, designing intuitive interfaces, and developing standardized paths that simplify infrastructure consumption. Use customer feedback, platform usage data, and adoption metrics to guide product improvements and roadmap priorities. Take ownership of services throughout their lifecycle, including architecture, implementation, testing, deployment, monitoring, and ongoing operations. Design for reliability through observability, service-level objectives (SLOs), and self-healing capabilities. Participate in production on-call rotations and lead follow-up improvements that address root causes and prevent recurring incidents. Apply modern AI-assisted and agentic development tools to accelerate design, implementation, and operational workflows while maintaining high standards for quality and safety. Collaborate with Runtime Platform, Database Engineering, Middleware Engineering, Delivery Engineering, and Security teams to improve public cloud enablement. Influence platform architecture, engineering practices, and roadmap decisions by promoting a product-oriented approach to cloud infrastructure. Requirements: At least 6 years of professional software engineering experience building and operating backend or platform services in production environments. Strong system design skills, particularly in distributed systems and API-driven platforms, with a practical focus on simplicity, resilience, and observability. Production development experience with Golang or Python preferred, or another modern programming language. Strong software engineering practices, including automated testing, code reviews, debugging, and maintainable code development. Significant experience with at least one public cloud provider, preferably AWS, and a strong understanding of core cloud services and infrastructure components. Ability to work with cloud networking and infrastructure concepts, including VPCs, subnets, routing, load balancers, security groups, IAM, compute, and storage. Hands-on experience with infrastructure-as-code tools such as Terraform, including developing reusable and tested configurations, reviewing changes for safety, and managing infrastructure drift. Working knowledge of cloud security fundamentals, including identity and access management, network segmentation, encryption, and policy enforcement in multi-account environments. Experience designing and maintaining CI/CD pipelines for backend services or infrastructure using tools such as GitLab Pipelines, GitHub Actions, Jenkins, or Argo. Strong problem-solving skills and a proactive mindset toward eliminating repetitive manual work through software and automation. Experience building or contributing to internal developer platforms, tooling, account provisioning systems, self-service infrastructure, or standardized engineering workflows is preferred. Familiarity with treating internal platforms as products, including defining interfaces, measuring adoption, and improving developer experience, is an advantage. Knowledge of service-to-service networking, service mesh, workload identity, or cloud-based rate limiting is a plus. Strong Linux systems and networking fundamentals are preferred. Ability to work effectively across engineering teams and communicate technical decisions clearly. Benefits: Annual base salary of $164,400–$262,600 USD in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington, DC. Annual base salary of $156,200–$249,400 USD in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia. Salary ranges are location-specific and may not apply to other eligible U.S. locations. Additional equity awards, with amounts determined by factors such as experience, performance, and location. Fully remote work arrangement, with employees able to work from any of the 50 U.S. states, subject to limited exceptions. Distributed-work approach designed to provide flexibility in choosing where to work while maintaining collaboration and connection. Opportunity to contribute to foundational cloud infrastructure and influence engineering practices across a large technology organization. Collaborative environment focused on innovation, continuous improvement, and professional growth. Inclusive workplace culture that supports employee development and equal employment opportunities.