Senior Quality Analyst - Automation

Accountabilities:: Design, develop, and execute comprehensive manual and automated test cases based on product requirements and technical specifications. Build, maintain, and improve automated testing frameworks covering UI, APIs, and backend systems. Perform end-to-end testing across web applications, RESTful APIs, backend services, and telephony systems. Collaborate with developers, product managers, and other stakeholders to integrate quality practices throughout the software development lifecycle. Identify, document, prioritize, and track defects using tools such as JIRA. Analyze test results and defect trends to provide actionable insights and recommendations to development teams. Ensure appropriate test coverage and performance benchmarks are achieved before product releases. Participate in product design and code reviews, providing input on testability, quality risks, and release readiness. Continuously improve QA processes, testing tools, automation frameworks, and methodologies. Support reliable and repeatable testing practices across diverse platforms and technical components. Requirements: 10+ years of QA experience combining manual and automation testing in software development environments. Bachelor’s degree in Engineering or Computer Science, MCA, M.Sc. in IT, or an equivalent qualification. Strong hands-on experience with automation tools such as Selenium, Cypress, Playwright, Postman/Newman, Pytest, or similar technologies. Strong scripting and programming knowledge in Python, JavaScript, or Java, particularly for test automation. Experience testing web applications built with technologies such as PHP, ReactJS, and Node.js. Solid experience with RESTful API testing using Postman, Swagger, SoapUI, custom scripts, or comparable tools. Experience with Git, Jenkins, or similar version control and CI/CD technologies. Strong understanding of Agile and Scrum methodologies and software development lifecycle practices. Experience testing or working with Asterisk or similar VoIP/telephony systems is highly desirable. Strong analytical and problem-solving abilities, with exceptional attention to detail. Effective written and verbal communication skills and the ability to collaborate with cross-functional teams. Experience with performance or load testing tools such as JMeter, Gatling, or Locust is a plus. Familiarity with AWS, Azure, GCP, or other cloud platforms is advantageous. ISTQB or another recognized QA certification is a plus. Benefits: Fully remote position based in India. Full-time employment opportunity. Senior-level role with ownership across manual and automated quality assurance. Opportunity to work across web applications, APIs, backend systems, and telephony platforms. Exposure to modern automation tools and technologies including Selenium, Cypress, Playwright, Postman, and Pytest. Opportunity to influence QA processes, automation frameworks, testing methodologies, and release quality. Collaboration with developers, product managers, and other technical stakeholders throughout the SDLC. Opportunity to work within an Agile/Scrum environment. Broad technical exposure across Python, JavaScript, Java, PHP, ReactJS, Node.js, CI/CD, and cloud technologies.