Senior Project Manager

Accountabilities:: Lead client implementation projects from inception through deployment, ensuring delivery remains on time, on budget, and within agreed scope. Create and maintain all required artifacts within the standard project management toolkit. Identify, monitor, and manage potential scope creep and out-of-scope requests. Work with project sponsors to ensure appropriate resources are allocated and available throughout each implementation. Partner with technical consultants to ensure project deliverables are clearly assigned and appropriately resourced. Maintain implementation-related information and project data within Salesforce and Certinia. Coordinate and schedule internal and external project meetings, ensuring the right stakeholders are engaged. Prepare and present client and project status reports, including implementation updates and executive steering committee materials. Monitor project risks, dependencies, issues, and key milestones while communicating relevant updates to stakeholders. Identify potential opportunities for expanded services and coordinate with account management teams to evaluate and pursue them. Support account management teams in presenting and negotiating pricing and Statements of Work for change orders and expanded project scope. Collaborate cross-functionally with business, technical, client, and vendor stakeholders to maintain alignment throughout delivery. Requirements: Bachelor’s degree in computer science, management information systems, business, or a related field. 6+ years of professional project management experience, preferably within a SaaS environment. Demonstrated experience managing system replacement and/or integration projects. Experience working with business and technical executives to define and execute strategic roadmaps. Strong stakeholder management skills and experience coordinating complex project environments. Previous vendor management experience within a project setting is preferred. Experience in the risk management, insurance, compliance, safety, or related industry is preferred. Strong organizational, communication, presentation, and problem-solving skills. Ability to manage multiple priorities, dependencies, and stakeholders while maintaining focus on project outcomes. Commercial awareness and the ability to identify and communicate potential scope expansion opportunities. Benefits: $108,000–$135,000 starting base salary, depending on skills, experience, location, business needs, training, and market factors. Eligibility for a bonus. Medical and dental coverage for employees and eligible dependents, spouses, and domestic partners. Vision insurance fully paid by the employer. Short- and long-term disability insurance and basic life insurance fully paid by the employer. Flexible paid time off options and paid company holidays where available. Hybrid work environment, with many positions eligible for fully remote work. Generous family leave options, including adoption and foster care leave. Flexible Spending Account, Health Savings Account, commuter benefits, and dependent care savings options. 401(k) retirement plan with employer matching contributions of up to 4%. Employee Assistance Program offering confidential support for personal and work-related challenges. Education assistance to support relevant professional certifications and career development. Wellness reimbursement program. Additional optional coverage, including pet insurance, critical illness insurance, and voluntary life and AD&D insurance.