Senior Product Manager, PolicyCenter

Accountabilities:: Own a defined area of the policy administration product end-to-end, from customer discovery and problem definition through prioritization, delivery, launch, and adoption. Run the discovery-to-delivery cycle by engaging with insurance carriers, documenting customer problems, developing product specifications, and partnering with engineering and design. Contribute evidence and a clear product perspective to roadmap and prioritization decisions, including evaluating where AI and LLM capabilities can improve underwriting and policy workflows. Build trusted relationships with underwriting, product, IT, and other carrier stakeholders and translate customer insights into product investments. Work closely with engineers and architects on scope, sequencing, technical trade-offs, APIs, data models, rating logic, integrations, and cloud delivery decisions. Coordinate with product teams across billing, claims, cloud infrastructure, rating, and underwriting integrations to ensure a consistent broader carrier experience. Partner with field and support teams to understand production issues, assess customer impact, and determine the appropriate path forward through fixes, configuration guidance, or new product capabilities. Define and monitor meaningful product success metrics such as quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, and customer satisfaction. Maintain clear product specifications, communicate trade-offs, document decisions, and use measurable outcomes to guide future product investments. Requirements 5–8 years of product management experience, including experience with enterprise B2B SaaS products serving large customers. Direct experience in property and casualty insurance, ideally across policy administration, underwriting, rating, forms, endorsements, renewals, or quoting. Demonstrated ability to deliver meaningful product capabilities end-to-end, from problem discovery through launch and adoption. Strong technical fluency, with the ability to understand complex policy administration applications, read API contracts, reason about data models and rating logic, and engage substantively with senior engineers. Excellent written and verbal communication skills, with the ability to translate between customer needs, product specifications, and technical implementation details. Collaborative approach and comfort working alongside senior product leaders and cross-functional teams while bringing a clear point of view when needed. Familiarity with major insurance platforms such as Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable solutions is strongly preferred. Exposure to AI/ML or agentic capabilities in production products is an advantage. Experience with cloud or SaaS migration involving a large installed base of on-premises customers is a plus. Background working with underwriting, actuarial, or product management stakeholders at an insurance carrier is desirable. Previous experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems is also valuable. Customer-focused, rigorous, pragmatic, collaborative, and comfortable moving with urgency while maintaining product quality. Benefits Full-time remote position in the United States. Base salary range of $148,000–$254,000 , with compensation dependent on experience, skills, education, training, location, and other relevant factors. Health, dental, and vision insurance. Paid time off. Company-sponsored retirement plan. Eligibility for annual bonus plans, commissions, and/or long-term incentive awards may apply depending on the role and applicable performance factors. Opportunity to own a meaningful product area serving large P&C insurance organizations. Hands-on exposure to enterprise SaaS, policy administration, underwriting, rating, cloud delivery, and emerging AI capabilities. Close collaboration with experienced product, engineering, design, customer, and insurance professionals. Opportunity to influence measurable customer outcomes across complex insurance workflows. Inclusive work environment with accommodations available throughout the hiring process.