Senior Pre-Sales Systems Engineer, Federal Civilian

Accountabilities: Develop a thorough understanding of customers' business priorities, technical challenges, and decision-making processes. Translate technology solutions across the product portfolio and broader ecosystem into measurable customer and business outcomes. Partner with account managers, technical specialists, and channel partners to deliver coordinated customer strategies, drive revenue growth, and develop new business opportunities. Provide technical leadership and expertise in enterprise storage products, distributed storage architectures, file systems, and competing DAS, NAS, and SAN solutions. Lead customer evaluations, performance benchmarks, system configurations, and technical validation activities. Prepare and deliver compelling technical product demonstrations, architecture presentations, and solution proposals to customers and prospective accounts. Capture customer requirements and convert business needs into scalable technical solutions that support growth and capacity objectives. Identify opportunities for interoperability, functional testing, and performance validation. Facilitate roadmap discussions and joint planning activities with customers and partners. Collaborate with product management and technical marketing teams to develop supporting materials, including white papers and web presentations. Maintain up-to-date knowledge of competitors and market developments to ensure accurate, differentiated solution positioning. Contribute to internal technical thought leadership and represent organizational values through ownership, creativity, teamwork, persistence, and a customer-first approach. Requirements: Previous pre-sales experience is required. 5+ years of relevant experience across technology, solution design, and technical communications. Experience supporting the sale of enterprise storage, networking, systems, cloud, or software solutions to enterprise customers is preferred. Strong understanding of the architecture, design, and implementation of multi-tier client/server and web-based computing environments. Experience identifying new prospects and converting them into customers. Ability to contribute to or lead responses to RFPs, RFQs, and RFIs. Deep knowledge of current and emerging storage architectures, including Fibre Channel (FC), iSCSI, NAS, Object Storage (OSD), and SAN. Experience with Linux, NFS file systems, and distributed Linux networking environments. Understanding of distributed computing, multiprocessing, virtual memory, storage subsystems, shared-memory architectures, cache architectures, and windowing systems. Strong knowledge of digital transformation and cloud-native architectures, including on-premises infrastructure, public cloud, provisioning automation, and containers. Familiarity with VMware, local area networking, Ethernet, TCP/IP, and general networking concepts. Knowledge of AWS, Azure, GCP, Kubernetes, containers, and microservices architectures is an advantage. Familiarity with modern web architectures, including LAMP stacks, scale-out versus scale-up architectures, and the AWS Well-Architected Framework, is a plus. Experience with storage-intensive applications, including structured databases such as SQL and Oracle, is highly desirable. A genuine passion for technology and the ability to explain complex platforms and concepts clearly to customers. Excellent verbal, written, interpersonal, and presentation skills. Preferred experience: Candidates with experience selling into federal civilian accounts may receive preference. Experience supporting Department of Defense (DoD) customers is also valued. Benefits: Annual base salary range of $141,400–$234,500 USD, depending on role level, location, and relevant qualifications. Potential eligibility for additional incentive compensation and/or equity. Flexible time off. Wellness resources and programs. Company-sponsored team events. Opportunities for professional growth, learning, and development. Inclusive workplace culture with employee resource groups and an emphasis on collaboration and belonging. Fully remote work arrangement.