Senior Partner Program Manager

Accountabilities: Program Architecture and Tiering: Lead the design, planning, and rollout of enhancements to the global partner program, establishing clear and measurable qualification criteria, tier structures, and benefits across partner tracks. Incentive and Partner Acceleration Fund Strategy: Optimize the rules, allocation models, and pre-approved incentive packages for the Partner Acceleration Fund (PAF), ensuring investments support localized pipeline generation and measurable business results. Governance and Compliance: Establish and manage annual and semi-annual partner tier audits, enforce program requirements, oversee tier elevations, and maintain the integrity and consistency of the partner program. Partner Engagement: Develop engagement frameworks that encourage valuable partner behaviors, including certifications, deal registrations, and co-marketing activities, rather than passive participation. Long-Tail Partner Activation: Build scalable, one-to-many strategies for engaging and activating unmanaged partners through automated engagement journeys, digital enablement, and self-service resources. Global Program Consistency: Help establish a structured and globally consistent partner experience while accounting for regional market requirements and business differences. Cross-Functional Collaboration: Work with relevant teams to align program architecture, incentive design, operational processes, and compliance requirements. Strategic Problem Solving: Take ownership of complex and ambiguous challenges, develop practical solutions, and drive program improvements from planning through implementation. Requirements Experience: 6–8 years of experience in Partner Programs, Channel Strategy, Ecosystem Architecture, or related functions within a fast-paced technology environment. Program Design: Demonstrated success designing, launching, and managing tiered partner programs, including defining measurable qualification criteria, program requirements, and partner benefits. Incentive Management: Deep experience managing Market Development Funds (MDF), Co-Op funds, or Partner Acceleration Funds, including investment allocation, return on investment (ROI) tracking, and claims governance. Executive Communication: Excellent ability to translate complex program structures, policies, and requirements into clear executive-level presentations and partner-facing program guides. Global Market Experience: Experience managing partner program requirements and regional differences across EMEA, NAMER, LATAM, and APJ markets is preferred. Strategic Problem Solving: Ability to navigate ambiguity, approach unfamiliar business models, and resolve complex challenges across matrixed teams. Ownership and Initiative: A proactive, hands-on approach, with the ability to take initiative, manage competing priorities, and turn strategic ideas into operational outcomes. Collaboration: Strong cross-functional relationship-building skills and the ability to align stakeholders around program objectives and consistent execution. Adaptability: Resilience, a positive attitude, and a practical, solution-oriented mindset when working through evolving business needs. Benefits Competitive Compensation: Location-based estimated annual salary ranges: Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, and Washington, D.C.: $141,520–$176,900. New York, New Jersey, Washington State, and California outside the San Francisco Bay Area: $149,840–$187,300. San Francisco Bay Area, California: $166,400–$208,000. Additional Compensation: Potential eligibility for an equity plan and corporate bonus plan. Healthcare: Health insurance coverage. Retirement: 401(k) retirement savings program. Paid Time Off: Paid sick time and personal time off. Parental Leave: Paid parental leave. Remote-First Environment: Remote work, with occasional in-person attendance for team gatherings, functional off-sites, or customer meetings. Global Collaboration: Opportunities to work with partner teams and stakeholders across international markets. Community Impact: Support for employee volunteering and charitable donation activities.