Senior Manager, QA Engineering

Accountabilities: Own and drive the end-to-end QA strategy, establishing quality gates, standards, processes, and cross-team accountability. Lead and scale two QA teams spanning functional and reliability engineering, including managers, a principal engineer, and individual contributors. Evolve the QA organization and operating model to support growth, improve effectiveness, and maximize engineering impact. Partner with senior and principal engineering leadership to strengthen reliability, performance, resilience, and high-load testing practices. Guide automation strategy and quality processes that enable engineering teams to deliver reliable, high-quality outcomes efficiently. Establish comprehensive quality coverage across business users, developers, and administrators/operators in Kubernetes, cloud, and bare-metal environments. Develop actionable quality metrics, dashboards, and reporting that provide leadership with data-driven insights for roadmap, release, and quality decisions. Collaborate with engineering, product, UX, documentation, and field teams to embed quality throughout the product development lifecycle. Stay connected to hands-on QA execution and technical challenges while providing strategic direction and organizational leadership. Drive continuous improvement and cultural change across QA practices, processes, automation, reliability, and engineering quality. Requirements Proven experience leading QA or quality engineering functions within engineering organizations of approximately 100–500 employees, with demonstrable organizational and quality impact. Strong experience defining and implementing end-to-end QA strategies, quality gates, testing standards, and data-informed quality decision-making across multiple teams. Demonstrated leadership experience managing managers, senior technical specialists, principal-level engineers, and individual contributors. Experience scaling QA organizations and developing structures, processes, and operating models that support business and engineering growth. Strong technical understanding of complex enterprise software products, including functional testing, automation, reliability, performance, resilience, and high-load testing. Experience covering multiple product personas, including developers, business users, and technical administrators or operators. Ability to work across Kubernetes, cloud, microservices, and related operational environments. Strong understanding of automation and CI/CD-integrated testing practices; experience with tools such as Playwright or TestRail is advantageous. Experience with chaos engineering, advanced reliability testing, or performance benchmarking is a plus. Ability to influence engineering, product, UX, documentation, and customer-facing teams around shared quality objectives. Strong communication, stakeholder management, strategic thinking, and organizational leadership skills. Comfortable balancing long-term QA strategy with practical involvement in technical execution. Experience in enterprise software, workflow automation, or similarly complex technical products is highly relevant. Ability and willingness to use the product as part of the role. Benefits Fully remote work with flexible working arrangements. Home office budget and coworking space support. Flexible time off. Competitive, transparent, location-based compensation. Equity through a Virtual Stock Option Plan where applicable. Locally tailored healthcare benefits. Global mental wellbeing support through Modern Health. Live Well Lifestyle Spending Account supporting health, family, personal interests, experiences, and financial wellbeing, launching in 2026 and scaling to €1,000 annually from 2027. Retirement and pension plans, often with company contributions. Life and disability insurance where applicable. Up to $/€/£1,000 per year for self-directed professional development, including courses, certifications, and books. Annual company kickoff events, team offsites, local gatherings, and connection budgets supporting in-person collaboration. Inclusive, global working environment with opportunities to collaborate across diverse teams and cultures.